Avaliação geral
4
Pontuação por nível de classificação
  • 67% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 6% das classificações são de 3 estrelas
  • 5% das classificações são de 2 estrelas
  • 19% das classificações são de 1 estrelas
28 de novembro de 2018

I thought i was the only one not getting any response from the developers. At least now I know I'm not crazy.

Drone Shine
Estados Unidos
About 2 months usando a aplicação
5 de maio de 2016

The application is fantastic and help us to reduce the amount of call asking for the status of the package, run very smoothly and fast, we received outstanding help from the support team and definitely we recommend the app to anyone who wants to avoid several emails and calls asking for status of their products

A A Ecommerce
Estados Unidos
About 2 months usando a aplicação
Editado a 3 de abril de 2019

I use this application to have a very attractive tracking page within my site vs having my customers go to our couriers site which is lackluster. The App support team are excellent and the application is so easy to use and setup.

Aqua-Tech
Canadá
About 2 months usando a aplicação
Editado a 4 de dezembro de 2018

super quick and easy set up for your stores. Customers can easily find where to track their orders! Great app

froot orleans
Estados Unidos
About 2 months usando a aplicação
3 de maio de 2019

Absolutely needed to give your customers and yourself peace of mind. It'll save you hours needed to respond to customer inquiries about the whereabouts of their order.

SmartElectricLighter
Estados Unidos
About 1 month usando a aplicação
30 de julho de 2021

Useful tracking app, very responsive and helpful support. Had some questions with carriers matching, issue was solved the same day. Possibility to show products on tracking page. Thanks a lot!

Coverhood™ Surf Ponchos for all water sports enthusiasts | Official Website
Lituânia
About 1 month usando a aplicação
9 de junho de 2020

Very good customer support, my problem was solved in less than 24 hours. Great application I recommend

Kayasciarpa
França
About 1 month usando a aplicação
16 de outubro de 2015

Awesome app. A real time-saver!

Ulabeeshop
Lituânia
About 1 month usando a aplicação
20 de julho de 2019

Why it still shows package is in China if I selected "Hide Carriers"? Please let me know. Looking forward for your reply.

My Cervical
Reino Unido
About 1 month usando a aplicação
Questão respondida por Shark Byte, Inc 21 de julho de 2019

My Cervical,

Thank you for your question. We will be more that happy to take a deeper look and solve the issue.
Could you please check, if you got our support email on July 20th (sent from support@eoscity.com) with additional questions about the situation? If not - we kindly ask to check a spam folder.

We hope to solve this issue ASAP after your reply.

kind regards -
Trackr support

25 de agosto de 2021

This is a great app with easy-to-use features for my customers. The support from the app developers is on point. They were so diligent in communications and follow-up.

Walk Around Kitty
Estados Unidos
About 1 month usando a aplicação