TrackShip

TrackShip is a multi-carrier Shipment Tracking Platform that seamlessly integrates into the Shopify fulfillment workflow, auto-tracks your orders with TrackShip and adds a branded tracking experience into your Shopify store.

• Automate your Post-Shipping workflow
• Provide a superior post-purchase customer experience
• Reduce time spent on customer service
• Further engage customers after shipping
• Increase customer satisfaction and repeat purchases

Automatic Shipment Tracking Get automatic tracking updates for all your shipments! TrackShip auto-tracks your orders from shipping to delivery with carriers around the world. TrackShip auto-tracks the shipments with the shipping providers APIs and updates your store whenever there is an update to the shipment status.

Quick & Easy Set up In less than ten minutes, you can set up TrackShip, drive repeat purchases sooner, and give customers the proactive real-time answers they crave.

Faster support = improved customer Experience Don’t waste time jumping between different dashboards anc carrier websites to keep track of your orders. Monitor your shipments inside the Shopify admin. The shipments dashboard displays the most updated shipment status for each order, so you and your staff can easily detect late shipments and quickly address any issues as they arise with ease.

Take Control Of Your Post-Shipping Workflow TrackShip updates your orders with any shipment status event and changes the order status to Delivered once the shipments are delivered to your customers. This also signals to you and your staff that the order is delivered and allows you to set up automated marketing campaigns based on the delivery date.

Tracking Widget on Your Store Keep your customers close; instead of sending them to the carrier’s tracking page, TrackShip directs your customers to a branded tracking page on your store. Customize the tracking widget to fit your branding and add shipping information, upsell and more and engage your customers after shipping.

Keep Your Customers Happy and Informed Your customers are binge watching their tracking status. Give them the constant, detailed updates they’re looking for! Send automatic Email and SMS updates based on the shipment status, e.g. in transit, out for delivery, delivered or has an exception...

Analyze Shipping & Delivery Performance Analyze shipping and delivery performance, with tracking data straight from your store's dashboard. Use the shipping and delivery statistics generated from your tracking data, to report on progress and to identify any areas for improvement.