Reseñas (743)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
22 de octubre de 2018

Free plan is a brilliant idea. You can get it for free up until 100 customers track their orders which is great. So you only have to switch to the paid plan once you actually start to make money! I also was surprised how easy the set up was, so I got on to Tracktor support and the instant chat help was amazing. Got sorted instantly.

Unlikely Stuff
Irlanda
Más de 2 años usando la aplicación
7 de enero de 2021

Amazing real time Support staff that answers all your questions on a live chat. All the representatives are super helpful and knowledgeable

Squishies
Estados Unidos
Más de 2 años usando la aplicación
6 de julio de 2019

This app significantly reduced my customer service emails, saved a lot of time and stress. Totally worth it!

RaRo Shopping
Filipinas
Más de 2 años usando la aplicación
10 de junio de 2021

Very well designed app and UI - I use a third party logistics partner so it needed a bit of modification to get working but the support team were very efficient in getting this up and running. I have had ZERO order tracking related queries since onboarding Tracktor and it is amazing.

Petite Cosmetics
Australia
Más de 2 años usando la aplicación
13 de diciembre de 2018

Great App! Great Support!

I tried this app mainly to provide additional, custom order statuses to customers between order placement and order fulfillment steps. The look and navigation of this app are great! I also switched from Conversio to OrderlyEmails, which easily integrates with Tracktor so my customers can always link quickly to their order status from their email notifications. My only request would be that Tracktor could allow for specific order statuses only visible to customers that ordered certain products (products that may take longer or have additional steps in the fulfillment process than other products).

Fleet Sheets
Estados Unidos
Más de 2 años usando la aplicación
4 de agosto de 2022

I ship from US to Brazil, and tracking from brazilian correios can be confusing sometimes. I had some questions and Abby from customer support was awesome! he help me a lot to fix few issues on brazilian tracking number, making my customers understand better to track their orders and made my job much easier. App is easy to use and setup! Thank you ABBY and Tracktor!! Its worth every penny!

NutriVita
Estados Unidos
Alrededor de 2 años usando la aplicación
30 de mayo de 2019

They were very responsive to my request. This is a new app for me so i will write a follow up review once the tracktor is being used.

The GiftHub Store
Estados Unidos
Alrededor de 2 años usando la aplicación
28 de septiembre de 2018

Easy to install and great customer service. Nice little app that does just what you need it to for the right price. www.sullenclothing.com - Artist Driven Apparel

Sullen Art Co.
Estados Unidos
Alrededor de 2 años usando la aplicación
23 de mayo de 2020

App performs well & I have had the best experience with the team at ShopPad (particularly Mandy & Annette) who have always been quick and happy to respond to any queries I have had. Definitely recommend.

Lanyardi
Australia
Alrededor de 2 años usando la aplicación
31 de mayo de 2020

Excellent App and great Customer Success Team! Special thanks to Annette for her support and professionalism!!!

Big Bang Cosmos
Singapur
Alrededor de 2 años usando la aplicación