Recensioni (737)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
19 febbraio 2019

J'utilise cette application gratuite pour permettre à mon client de suivre l'avancée de son expédition. Très précise et facile à installer

Chou de Chic
Francia
Oltre 2 anni di utilizzo dell’app
Data modifica: 2 dicembre 2019

Overall I think it's good. But lots of the time the info is delayed since my shipping is from China.
And I have to use https://www.17track.net/en to track the info and paste in the email to inform my customer. Are you able to link China post and EMS?
That will make my life much much easier, thanks a lot

GAMER2GO
Canada
Oltre 2 anni di utilizzo dell’app
11 luglio 2019

My installation was implemented right away through Tracktor. Excellent Customer Service! I needed their assistance with the installation and their response time was outstanding.

jerispetpampering.com
Stati Uniti
Oltre 2 anni di utilizzo dell’app
22 ottobre 2018

Free plan is a brilliant idea. You can get it for free up until 100 customers track their orders which is great. So you only have to switch to the paid plan once you actually start to make money! I also was surprised how easy the set up was, so I got on to Tracktor support and the instant chat help was amazing. Got sorted instantly.

Unlikely Stuff
Irlanda
Oltre 2 anni di utilizzo dell’app
7 gennaio 2021

Amazing real time Support staff that answers all your questions on a live chat. All the representatives are super helpful and knowledgeable

Squishies
Stati Uniti
Oltre 2 anni di utilizzo dell’app
30 novembre 2017

I can't say enough great things about this app! I had some issues figuring things out and Alan from Tracktor quickly and efficiently took care of everything. I highly recommend this app and I am already very happy.

Pulleez International
Stati Uniti
Oltre 2 anni di utilizzo dell’app
6 luglio 2019

This app significantly reduced my customer service emails, saved a lot of time and stress. Totally worth it!

RaRo Shopping
Filippine
Oltre 2 anni di utilizzo dell’app
10 giugno 2021

Very well designed app and UI - I use a third party logistics partner so it needed a bit of modification to get working but the support team were very efficient in getting this up and running. I have had ZERO order tracking related queries since onboarding Tracktor and it is amazing.

Petite Cosmetics
Australia
Oltre 2 anni di utilizzo dell’app
13 dicembre 2018

Great App! Great Support!

I tried this app mainly to provide additional, custom order statuses to customers between order placement and order fulfillment steps. The look and navigation of this app are great! I also switched from Conversio to OrderlyEmails, which easily integrates with Tracktor so my customers can always link quickly to their order status from their email notifications. My only request would be that Tracktor could allow for specific order statuses only visible to customers that ordered certain products (products that may take longer or have additional steps in the fulfillment process than other products).

Fleet Sheets
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Data modifica: 7 giugno 2018

TheShopPad team has been exceptional in not only providing a world class product for us, but remarkably great service as well. Tracktor App was the perfect solution we were looking for that would integrate international shippers and show results in a clean and effective layout. We were thrilled when we found the app, and overjoyed when the support team - Noah & Allen went ahead and installed it on our store, fixed the layout and got us going in two days. I would definitely recommend them not only to other shopify merchants but to ALL #India Shopify merchants as well, as all of India shipping companies are already integrated in Tracktor app for our store www.IMbesharam.com

Update: Reached out to Allan to help with improving the layout of the fields and tracktor page, they followed up thoroughly, and inspite of the job taking longer time due to the nature of request, it was handled professionally and cheerfully. This is GOLD standard support, which merchants like us seek.

Besharamindia
Stati Uniti
Oltre 2 anni di utilizzo dell’app