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Just got the app and the tracking page looks great! I needed a little help to get the code in the shipping emails, but Daniel (from the chat) was right there ready to help. Instead, he did everything for me. AMAZING!
I actually like the app definitely good! BUT man it can get expensive, Look into other options if you cant afford at least the 100 a month option. Because once you pass 100 orders the price jumps to 100 a month!
Very cool add-on for my store. Thanks traktor for providing this very useful app.
Thjis app sucks and the people who sit behind it suck! Zero customer support and the app does not work on my site. They have ignored my requests to find out what the problem is. $14.99 a month? They must be out of their minds!
I'm sure after they read this review they will scramble to get something done, thus far they have done ZERO.
Oh wait, i have coin too and paying for it. Time to cancel that too!
Super App! Works Superbly Well! A Must Have App!
Doesn't work. For some orders, it doesn't show the tracking info. For the orders fulfilled in different packages, it shows only information for half of them.
La aplicación parece buena, pero debería permitir hacer el rastreo sólo con el número de pedido, me parece que se deberían darnos esa opción y dejar nos decidir si pedimos mas datos o solo uno para decirle a nuestros clientes dónde se encuentra su pedido. hacer fácil y simple, pedirle más datos me parece complicarle la vida a ellos.
Hi Romel,
Thank you for sharing your feedback with us. Since Shopify order numbers are sequential (#1001, #1002, etc), Tracktor asks for an order number AND email address as a security measure to protect your customers and their information. When a customer clicks "track order" from a notification (like an order or shipping confirmation email) their order number and email address are pre-populated without requiring them to type this in. We share your ambition of reducing friction for shoppers and believe that our approach provides a good balance of ease-of-use while also protecting customer privacy. -Annette (Director of Customer Success, ShopPad)
Under free trial now but so far everything has been great! The customer success member helped me set everything up very quickly
so far so good
www.stp-racing-products.com
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