Recensioni (743)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
Data modifica: 10 marzo 2021

It works pretty well out of the box and support was quite fast.
However they do overcharge on usage fees due to their definition of what an order is. If you are a store like us that has a lot of unpaid orders that are cancelled or orders that do not require shipping, you will get charged on all of those too. In my view it doesn't much make sense to charge tracking management for an order that ...

Calça Thai
Brasile
Circa 2 anni di utilizzo dell’app
ShopPad Inc. ha risposto 10 marzo 2021

We are happy to hear that you had a positive experience with our support team!

All orders except for the following are considered a billable order:
Shopify POS orders
Test ...

23 febbraio 2020

Nice app, but extremely frustrating customer support and upgrade experience. CS will tell you that all data during free trial would be wiped out, no proactive suggestion or advice till we chase, they just ask you to say goodbye forever to your all-gone data.

Do not really know if we should continue with this app even though we have already paid for the upgrade. No one is getting back to me and ...

Vivien Yeo's Beauty Store
RAS di Hong Kong
Oltre un anno di utilizzo dell’app
Data modifica: 22 marzo 2022

Always facing issues that the app did not track properly. The customer service team is no longer able to help :< Not recommended

Momorii
Australia
11 mesi di utilizzo dell’app
17 agosto 2016

There's better apps. Needs room for improvement

Divaslounge Online
Regno Unito
3 mesi di utilizzo dell’app
26 dicembre 2019

La aplicación parece buena, pero debería permitir hacer el rastreo sólo con el número de pedido, me parece que se deberían darnos esa opción y dejar nos decidir si pedimos mas datos o solo uno para decirle a nuestros clientes dónde se encuentra su pedido. hacer fácil y simple, pedirle más datos me parece complicarle la vida a ellos.

Lovs
Perù
1 giorno di utilizzo dell’app
ShopPad Inc. ha risposto 27 dicembre 2019

Hi Romel,
Thank you for sharing your feedback with us. Since Shopify order numbers are sequential (#1001, #1002, etc), Tracktor asks for an order number AND email address as ...