Recensies (743)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
29 oktober 2024

Does exactly what I need and more. Pricing is reasonable compared to a few others I checked

- Simple easy to use order status page that customers can self serve and view their shipment details. I was also able to integrate the order status link in the fulfilment email which goes to customers.

- Fulfillments and status page lets us quickly glance through and see if any orders haven't been delivered. A good way to check for follow ups and escalations with the delivery partner

- Mission control also gives a nice view of average delivery speed and where there have been exceptions

Metashot.in
India
4 maanden gebruiken de app
29 oktober 2024

Emily did a great job setting everything up for me

Glimr
Australië
1 dag gebruiken de app
23 augustus 2024

My sales are very slow for the moment at Retail Galore Store Shop, BUT, I can say that the Tracktor app is working beautifully and is my top choice for order tracking. It has a very attractive, beautiful appearance on my site and works really well! Customers are very happy with it as am I.

Retail Galore Store
Verenigde Staten
9 dagen gebruiken de app
25 juli 2024

I am very satisfied with Tracktor App! Detailed tracking and lightning-fast and very helpful support made my workflow easier and saved me unnecessary stress and loss of time! Thanks to the staff at Tracktor!

Boneda
Oostenrijk
Meer dan een jaar gebruiken de app
7 juni 2019

The support team has been very responsive in making sure our coding has been working properly so we can best provide info back to our customers.

Blix Electric Bikes
Verenigde Staten
Meer dan 6 jaar gebruiken de app
18 juni 2015

Simple install... online in minutes

Very clean interface, easy... great app for any site

No features though... hope they can add more layouts, and ability to change some graphics etc in the future, but its pretty clean

A huge wish to have would somehow be ability to add custom order status prior to the shipping... so someone could see the entire process for those of us that assemble products.

Esacc
Verenigde Staten
Meer dan 5 jaar gebruiken de app
18 juni 2015

⭐️⭐️⭐️⭐️⭐️ for the app- ⭐️⭐️⭐️⭐️⭐️ for the customer service! Great addition to our site - customers love it! Many thanks to the Tracktor team!

Shopmillcrestvintage
Verenigde Staten
Bijna 5 jaar gebruiken de app
25 juni 2019

The customer support is amazing! I wanted a customization on my tracking page and Mandy took care of it right away!

PhotogenicHair
Verenigde Staten
Meer dan 4 jaar gebruiken de app
18 maart 2020

Thanks to Mandy for the great support! I asked a banner and they didi it within 5 hours. Would recommend this app.

WinterCocoon
België
Meer dan 4 jaar gebruiken de app
11 maart 2020

Okay so I literally just started my website last month and surprisingly things have been well. I used aftership at the beginning because it had more reviews and I kinda went with the majority without doing any research. After using them I realized how poor their system was and how many mistakes it made by not detecting the couriers properly plus for customers there's just not enough information there. Anyhow before this turns into a review for Aftership I would like to stress on how beautiful, easy, and actually benificial Tracktor is. Literally feels like upgrading from a Civic to a Mercedes. Tracktor is smart at automatically detecting orders, has a map feature, plus features that let you basically control every aspect of tracking from your customers perspective. If you configure the app well, it should easily answer and alleviate any questions or concerns your customers have. I would 1000% recommend this app to both new and established businesses. Best wishes!

The Secret Affaire
Canada
Ongeveer 4 jaar gebruiken de app