Avaliações (202)

Avaliação geral
4,2
Pontuação por nível de classificação
  • 72% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 4% das classificações são de 2 estrelas
  • 18% das classificações são de 1 estrelas
14 de fevereiro de 2019

They charged me $335.00 for the app at a 33% discount from your monthly $500.00 rate for a promotion. As a result, they were able to get me: $142.27 in sales on 5 orders. Their average monthly orders during the sale process based on this rate of $500 is: 20-30. I have a very simple website with an easy checkout process. Then they stopped ads in the middle of the month because they stated, "It was too expensive." Not sure how a business can succeed under this model. Very disappointed. Wanted to make sure others were made aware of this. Also, there weren't a ton of abandoned carts or anything -- just 2.

Trumpy Shop USA
Estados Unidos
24 days usando a aplicação
Questão respondida por StoreYa 3 de março de 2019

Hi There,

Thank you for sending your feedback.
According to your Google Analytics all of the sales you've gained were generated by the Traffic Booster.
We have driven almost 800 targeted shoppers to your store with a very high click-through rate of 2.42%, spending the entire budget you paid us ($335).
The issue is with your store's conversion rate which is way lower than the average 2% an eCommerce store would have.

Selling online is a challenging journey, it's our passion to help small business owners like yourself to grow their businesses. If you need any further assistance, feel free to contact us at support@storeya.com we'll be happy to further assist!

15 de junho de 2017

does not work. claimed that i saw thousands of visitors and earned thousands of dollars. that was not true.

Wright Equipment Birmingham
Estados Unidos
24 days usando a aplicação
6 de setembro de 2018

Like the other 10 1 Star reviews, we got no ROI. $330 paid. Zero sales in a month. Way less traffic than advertised.

NINJA EDC
Estados Unidos
23 days usando a aplicação
16 de maio de 2018

Delivered approximately 10-15% of the advertised traffic and sales. Team advised that ideally they want to fine tune things over 2-3 months so you'll need to be prepared to invest several months. After they delivered such low numbers in my first month I decided I wasn't going to invest further - I felt they didn't prove the value they advertised, not even close.

Additonally, I saw that they were creating ads that were misinforming customers. One of the ads mentioned everthing in my store was on sale for 10% off, which wasn't true. I am not in the habit of misleading customers. Their other ads really showed that they weren't able to familiarise themselves with the types of products I sell which showed me they probably wouldn't be able to attract the right customers for my store.

Customer service is adequate.

UI needs to be updated and more feature rich.

It really is a 1 star product for me.

Vipc
Austrália
22 days usando a aplicação
23 de agosto de 2019

Great app idea. It did not bring in the kind of return I expected. $30 in sales does not cover the cost of the tier 1 subscription.

https://www.kinkytoy.store/

Kinky Toy Store
Canadá
21 days usando a aplicação
Questão respondida por StoreYa 25 de agosto de 2019

Hi There,

Thank you for your review.

1. You paid us $120 and according to your store Google Analytics users segment, we have gained 2 sales for you for the total sum of $1,568 (we shared the screenshot via email).
The users segment is the right way to track conversions since, by default, the source/medium report of the Google Analytics is only crediting for the last click, and so in your case for example, a person that we introduced your store to, made the purchase on his second visit through Google organic, but he wouldn't have known the store in the first place without being exposed to it by our ads.

2. Even by the default source/medium report, our conversion rate is higher than your own Google/cpc, excat numbers were shared via email.

If you have further questions, feel free to reply my email at Emma@storeya.com

Editado a 7 de dezembro de 2019

I installed this app about 3 weeks ago after I read both good and not so good reviews, in that time it shows that the app has generated 63 visitors, some days the bounce rate was really good, and other days not so good. The one thing it hasn't done is get a conversion, I was hoping it would so I would have reason to continue. I think the app may be good for some markets, it just doesn't seem to yield anything for ours. Support was good in being responsive to questions. If someone decides to try the app, my only recommendation is don't be upset if it does nothing for you.

National Sleep Store
Estados Unidos
21 days usando a aplicação
Questão respondida por StoreYa 10 de dezembro de 2019

Thank you for your feedback, and the kind words about our support team.
Since you started using the Traffic Booster on Nov. 21st., the bounce rate from our traffic is much lower than your other channels, which shows it is targeted traffic.We are still working on your account. It takes time and data to get a conversion, especially the first conversions.Feel free to contact us if you have any questions, we'll be happy to assist.

Editado a 30 de maio de 2023

To Reply by StoreYa: As a small business I need the refund but I am not going to remove what truly happened while trying your marketing service. I believe your response was to me ( We will be happy to end it on a positive note, let me know if you wish to remove the review in exchange for a full refund. ) Can't believe Shopify allows apps that do this to their merchants stay in the app store.
Update to response from StoreYA offering a free refund to remove this review i posted: Nice canned response! Its exactly what I was expecting. You are hiding behind your terms and conditions and the fact that you claim it takes 2-3 months for an accurate ROI. I guess that how you have all those positive reviews. You buy off the bad reviews when you fail to help your customers. You wasted half of my money on PPC Search and got nothing in return. If your AI was that good you would have switch all marketing to Google Shopping, the only option that was making orders. We would probably be talking about a different subject today. Your marketing info on your website does not say how the fees are broken down between marketing and management services. These are things the customer would like to know before committing to a lot of money as a small business that was all out marketing funds for a month. Your company had a good reputation as far as I could find on the internet. So I trusted I would be in good hands.

First Review: I studied all about this company and the reviews and it looked so good I gave Traffic Booster (aka Google Shopping, Google Ads AI) a try. If you are thinking about using this service do not go by the reviews. I was so disappointed I canceled. Waste of $300 plus to only get an ROI of x 0.4. I don't have a lot of experience but I think I could do better than that blindfolded. I was hoping to at least not lose money. They claim is takes 3 months to get the best out of it. I would be broke waiting another 2 months and spending over $1000 dollars. Very disappointed in customer service (slow at responding).

Coastal Gifts Inc
Estados Unidos
20 days usando a aplicação
Questão respondida por StoreYa 30 de maio de 2023

Within less than a month we managed to generate 35% of your store's total revenue getting a conversion rate that was 50% higher than your store’s average conversion rate.
Had you stayed for a 3-month period as per Google Ads best practice, we would have enough data gathered to get you a good ROAS.

Editado a 10 de outubro de 2018

App will actually bring traffic. Had an issue and received immediate and highly specialized customer support.

Childrens Moda
Estados Unidos
20 days usando a aplicação
Editado a 18 de junho de 2019

2 star for easy installation and OK interface]. On May 30th, signed up for the basic package [$120 that claims 250-500 visitors] to test this out and then determine what package we would increase to; as needed. It said to give it up to 90 days to run and gain traction, which we were prepared to do, but after running for about 18 days, it literally paused on its own with the below message requesting more money to continue.

Results: No sales [except one visitor asking for free samples] and today we got the below message after it claims that it drove 160 Visitors driven (last 30 days) and 1.7 Ad avg. position (last 30 days) :
"Your Campaigns Were Paused.
Due to the nature of your target audience (demographic and geographic) required in order to convert a visitor into a paying customer, we had to drive traffic to your website which was more expensive and exhausted your marketing budget. Your campaigns will be reactivated upon your next recurring charge which is set for 30-Jun-2019 or if you'd push forward your next round of payment please contact us."
====
So basically it stopped itself from running and will only run again if we upgrade the plan now to $250 or above. Or until the next billing cycle comes around on June 30th, though it has only delivered 160 targeted traffic [much less than the 250-550 estimation for this plan].

Conclusion: Willing to try this again in the future and upgrade the rating...once we can figure out how this really works. But for now we will remove it; since the app took $120 for 30 days and then decided to pause itself after 18 days, is defeating the purpose of it adjusting/learning and building/ramping up traction and traffic [So it just ate $120 and looking to be fed more at our loss]. Thanks.

SunPlum
Estados Unidos
19 days usando a aplicação
Questão respondida por StoreYa 20 de junho de 2019

Thank you for your review.

We have spent on your behalf on Google Ads more than you have paid us, you paid us $120 and we spent $127.
We drove very targeted traffic to your store as reflected from the high CTR (Click Through Rate) we shared with you via email.

Google Search traffic of potential customers seeking your products are the most targeted customers that can be driven, however, your store still needs to convert them into paying customers in terms of its flow, pricing, products, competitions - all factors that we cannot control from our end.
Your store's conversion rate is very low and we highly recommend you to improve it. You are welcome to contact us and we'll create a free site audit for your business.

23 de setembro de 2021

5 stars. Incredible responsiveness and service by Emma and her team. If you're looking for a quick, simple and turn-key solution for Google advertising, check out Storeya.

The Useless Pancreas
Estados Unidos
18 days usando a aplicação