Transcy: AI Language Translate

Transcy: AI Language Translate

Recenze (2 514)

Celkové hodnocení
4,4
Počty podle úrovně hodnocení
  • 89 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
28. říjen 2024

Super customer service :) Giselle was really helpful
General things about the app is fine however if some features is added it would be great.

Most critical one is: Ability to automatically translate or change the photos or videos in product descriptions.

WTDieselgbl
Spojené království
Doba používání aplikace: Asi rokem
Vývojář FireGroup odpověděl 8. listopad 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

5. březen 2025

Translating the store is a real chore and Shopify does not support all required translations. That is why we decided to give Transcy a try. So far, it has worked really well although it is not always intuitive to operate. The support is really good though so that problem is mitigated by the professional assistance one can get.

Crinklz
Německo
Doba používání aplikace: Asi rokem
Vývojář FireGroup odpověděl 10. březen 2025

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

19. prosinec 2025

Anna and Mary are pretty supportive. Thank you for the help!

Meideya Jewelry
Spojené státy
Doba používání aplikace: 5 dny
1. únor 2025

Transcy ha sido clave en la internacionalización de la tienda.
Su sistema integrado con GPT es una mejora increíble para tener traducciones rápidas y ágiles de máxima calidad.

ABANUC
Španělsko
Doba používání aplikace: 11 měsíci
Vývojář FireGroup odpověděl 16. únor 2025

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

22. listopad 2024

I’ve been using Transcy to manage multiple languages on my Shopify store, and the experience has been outstanding. The app is user-friendly and integrates seamlessly with my store, helping me reach a global audience effortlessly.

A special shoutout to Lee from the support team for the exceptional assistance! Lee was quick, knowledgeable, and went the extra mile to make sure all my questions were answered. I truly appreciate the patience and professionalism shown during our interaction.

I highly recommend this app to anyone looking to expand their store’s reach with multilingual support.

NEXBLUE
Hongkong – ZAO Číny
Doba používání aplikace: 10 měsíci
Vývojář FireGroup odpověděl 28. listopad 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

10. červenec 2024

I had a minor issue with Shopify product variants not displaying after switching the language, using the Transcy app.

The support team were easily available through live chat, responded to me within minutes, and had the issue resolved shortly after. Fantastic level of support, I am very happy with our decision to use Transcy for our Japanese online store.

Leatherwood Bespoke Rosin - Japan
Japonsko
Doba používání aplikace: 9 měsíci
Vývojář FireGroup odpověděl 17. červenec 2024

Hi Andrew,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

6. červen 2025

Great support. I had to leave my desk while waiting to be transferred to an agent. When I got back, I had an email in my inbox with the request for more information. I was able to quickly reconnect with the agent, and in less than 10 minutes, he fixed my problem.

All K Beauty
Nizozemsko
Doba používání aplikace: 6 měsíci
Vývojář FireGroup odpověděl 24. červen 2025

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

23. červenec 2024

It took us a while to get everything related to translating a complex custom theme into 10 languages organized and live, but the Transcy team was incredibly responsive and helpful at every step of the way. With the combination of real time translation but the ability to manually translate almost everything, it has worked out to be a perfect solution for our organization.

The Monroe Institute
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář FireGroup odpověděl 12. srpen 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

Datum úprav: 10. květen 2024

L'app funziona in modo eccellente e il servizio assistenza è molto reattivo oltre che professionale nelle risposte. Molto bene anche l'integrazione con il redirect automatico basato sulla posizione dell'utente.

DMSTECHMART
Itálie
Doba používání aplikace: 5 měsíci
Vývojář FireGroup odpověděl 2. leden 2024

Hi Mariano,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Datum úprav: 29. červenec 2024

Excellent support, nothing beats theirs. Great features.

Only con is that it is maybe a little bit expensive compared to competitors. Wish the growth and premium plan was the same at the price of growth.

But great reliable application. And support is 10/10 (I have used them the support a lot hahaha)

MeatMate
Švédsko
Doba používání aplikace: 5 měsíci
Vývojář FireGroup odpověděl 22. duben 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce