Transcy: KI‑Sprache übersetzen
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
Rezensionen (5.891)
Anpassen
-
Nach Bewertung
很好. 不過有點難用. 教學不太清晰. 不過因為有提供24小時有客戶服務, 他們可以提供各種的支援, 需要常常找客戶服務! 如果有教學頁面就會更加好. 5星是一個鼓勵的分數, 希望可以更好的提升不同的功能
Hi there,
This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
As you said that "the teaching is not clear", we have sent you a follow-up emails, please let my colleague know about your point, so we will note it and try to reach your expectation.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy - Translate Language and Convert Currency
I used this app to helps me out. I really like the app function, Help me to get the understanding of customers in cross-border sales. To sell things, we must first let customers understand and read well to create high revenue. Thank you so much for taking the time to have a lunch meeting today. I’m glad we had the opportunity to discuss an issue about our new project and receive your feedback on it. Your insights were so valuable that we will immediately review our product in order to resolve the problem. I will keep you updated and hopefully we can have another meeting next week. Regards,
Hi there,
Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Lynn
Transcy - Translate Language and Convert Currency
this app is perfect it has everything i wanted and the customer service is 10/10 they helped me with everything.
Hi there,
Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
This is the best Translation app I have tried here on Shopify. They have outstanding customer service. Every time I have questions they are there to help as if they are just waiting for e to chat :)
People are very friendly and very helpful.
Plus the app works perfectly, has a lot of features, so much customization which I love!
Thank you so much!
Great support - very fast - competent staff - very easy to use - great support from the first minute - absolutely recommend.
Hi Martin,
I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Jason
Transcy - Translate Language and Convert Currency
This app helped me translate our website easily and if I had any problems I was helped quickly. I would definitely recommend.
Hi Alexander,
Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Justin
Transcy - Translate Language and Convert Currency
Great!Their technical team is very professional!Able to solve problems quickly, very useful!Recommend everyone to use
Hi Yang,
This is Enzo from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Enzo
Transcy by OneCommerce
I was helped by the supporter called Andy. Never seen such a friendly and polite both. and quick response. Even for beginner to use the app or building your own HP, we need a person who easy to hear and ask. this guy is the guy. Thank you so much!
Hi Wakohishiki,
This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Diego
Transcy - Translate Language and Convert Currency
Im really happy with the app, the translation works perfectly and I can edit it manually. Charlotte from customer support has been very helpful and helped me set up everything in my store !
Hi Bettina,
I'm Daisy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Daisy
Transcy - Translate Language and Convert Currency
Great customer service. Need a more flexible translation experience. For instance, changing translation for 3rd party app: pagefly/section anyway is not possible
Hi Patrick,
This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your feedback.
With the translation from third party app like pagefly, our app is automatically detecting the third party element and translating them properly, unfortunately the translation from third party cannot be edited at the moment. However we have noted your point to improve our app in the better way to reach more customer's expectation.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy - Translate Language and Convert Currency