Rezensionen (5.689)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
10. Dezember 2021

Very good, easy to use, although there was a little problem, the customer service was very patient and helped me solve it.

Roidara Store
China
2 monate mit der App
OneCommerce.io hat geantwortet 13. Dezember 2021

Hi Zhang,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

30. Oktober 2021

It's the most useful and successful translation app I have ever seen The application provides a quick support with sincere attention.

CIRCLES
Türkei
2 monate mit der App
OneCommerce.io hat geantwortet 1. November 2021

Hi Destek

This is Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

Bearbeitet am 25. Oktober 2021

it's not easy to use at first but with some help it's fine. The person who helped me understood my problems and answered all my questions.
The only small problem is that you cannot change the currency on checkout. I don't have the possibility to have shopify payment in my country so it's a shame.

Top of the Dome Headwear
Schweiz
2 monate mit der App
OneCommerce.io hat geantwortet 25. Oktober 2021

Hi Bayane,

I'm Vincent from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for the inconvenience causingto your store.

For your main concern as unable to change the currency on checkout page because your country has not supported Shopify payment yet, I would like to sympathize with you in this situation. However, this problem is not coming from our app and it's fully control by Shopify. To change the currency on checkout page or your customer can see their local currency on checkout page, you have to use Shopify payment. For further support about this kind of payment, you please contact Shopify for further support.

I have seen that my colleague has sent you a follow up email, please let them know if you need further support.

Best Regards
Vincent
Transcy - Translate Language and Convert Currency

24. November 2022

Great service. The support was amazing and did help me thourgh all the installation. Now my shop is running

Jagtbutikken
Dänemark
2 monate mit der App
OneCommerce.io hat geantwortet 24. November 2022

Hi Frederik,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

23. November 2022

I used this app to add multiple languages to my website. Its easy to use and support is good. Recommend.

Lanel
Serbien
2 monate mit der App
OneCommerce.io hat geantwortet 24. November 2022

Hi Andrej,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

18. Juli 2021

Fantastic app with amazing support, always happy to help out with issues and their response times are lightning fast. The offering of a free plan is super helpful and gives all the features you require to get started. Lots of customization options so you can really fine tune it to fit in with your store.

EuroWorks Performance
Australien
2 monate mit der App
OneCommerce.io hat geantwortet 19. Juli 2021

Hi Gianluca,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

31. März 2023

J'ai eu pas mal de questions / problèmes , le support a été très réactif pour m'aider à corriger ceux-ci

Vinyl Way
Frankreich
2 monate mit der App
OneCommerce.io hat geantwortet 4. April 2023

Hi there,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

16. Januar 2022

Within 5 minutes my shop was installed in English with the help of their great customer service. Thank you!

Kind Rebel
Niederlande
2 monate mit der App
OneCommerce.io hat geantwortet 17. Januar 2022

Hi Anne,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

14. November 2022

everythng is perfect custom support is so goodd they helped me a lot, reccomended , all is customizable

smallkings
Italien
2 monate mit der App
OneCommerce.io hat geantwortet 15. November 2022

Hi Vasyl,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

29. August 2023

I recommend to everyone cool app and great assistant support super thanks a lot. Vani super thank you

Shekershop
Kasachstan
Etwa 2 monate mit der App
OneCommerce.io hat geantwortet 1. September 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce