Transcy: KI‑Sprache übersetzen
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The customer service is really good, she helps me solve a lot of problems, and app is also very intelligent
Hi 祝志昂,
This is Ivor from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Ivor
Transcy - Translate Language and Convert Currency
I recently implemented this solution to my Shopify. Quite easy setup & looks quite efficient.
I only had one issue but customer-support chat was reactive and really helpful.
Hi Vincent,
Here's Doris from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Doris
Transcy - Translate Language and Convert Currency
I like this app, also would like to thank to the customer service department, Liza, to helping me making my web page running correctly with the app. Now my Web is looking better in this translator.
Hi Carmen,
I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Joyce
Transcy - Translate Language and Convert Currency
Well Andy is the best! i'm very bad for setting application and he almost done everything and now my boutique is good. Thank you !
Hi Christine,
Here's Kenelm from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kenelm
Transcy - Translate Language and Convert Currency
please fast response guyss when i need your help because you will save a lot of customers and your apps will be top rank, nice
Hi Laurent,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
This is a very helpful plugin, I have always wanted to bring more traffic to my store, from different countries, this plugin can be implemented well, can set different languages and currencies of the store, but at the beginning I did not I know how to adjust the operation of this plug-in too much, and then I asked to help me answer some key questions. I encountered some twists and turns in the middle, but after many coordination, I finally adjusted it. I am very grateful to the customer service staff for helping me patiently. , I will always use this plugin to bring more orders and traffic from different countries to my store, Nice app and good customer suuport, thank you Charlotte, niceeeeeeeeee
Highly recommended this app! It is easy to use. Their support team was helpful and friendly. Answer my question in a very short time.
Hi WongCheuk,
I'm Smith from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Smith
Transcy - Translate Language and Convert Currency
Updated review: After the documentation of the issues during setup and soon after. Grace has really gone above and beyond to help us with our translation. We had to get a developer to implement the checkout but Grace was able to help us in other regards, it hasn't been a smooth road by any means but Grace is a huge asset to her company. One of the most frustrating experiences with any app support that I've ever experienced. Multiple issues upon installation - including checkout translation not working. Support fixed this but then had an issue with product filter and search app not being translated and then an issue with mobile users being stuck in a 404 loop resulting in our website being unusable. These issues were eventually fixed but now checkout is not being translated again and now their support says they can't fix it. Extremely frustrating
Hi Lucy,
This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for any inconvenience causing to your store.
For making it clear, you met some issues with our app and our agents have helped you resolve all related issues, but for the issue as checkout page is not translating properly, because it's from the change of theme which prevents the translation of checkout page from our app, so you please contact theme for further support in this situation.
I have seen that my colleague has sent you some follow-up emails, please let them know if you need further support.
Looking forward to hearing from you soon.
Regards,
Jocelyn
Transcy - Translate Language and Convert Currency
Good service and tech support. The user interface can be challenging though. You could make it a bit more simple.
Pauline was very helpful! She answered me very quickly and solved my problem immediately. I recommend.
Hi Antoine,
I'm Bellamy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency