Transcy: KI‑Sprache übersetzen

Transcy: KI‑Sprache übersetzen

Rezensionen (5.838)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
30. Juni 2021

I had a few problems with a coding but the staff and team were incredibly friendly and helpful. They were very patient and answered all my questions in a very timely manner!

Jinky Goods
Japan
Etwa eine stunde mit der App
OneCommerce.io hat geantwortet 30. Juni 2021

Hi Tarence,

Here's Fiona from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Transcy - Translate Language and Convert Currency

8. September 2022

Easly installed and managed. Dev and support teams are amazing and helps you all the way! Fast, reliable and affordable.

Masuma Ceramics
Türkei
Etwa eine stunde mit der App
24. März 2022

Ayden really helped me get set up. There were a few steps that I needed help with in the Shopify admin. So far our site looks great.

Navas Lab Apparel
Kanada
Etwa eine stunde mit der App
OneCommerce.io hat geantwortet 25. März 2022

Hi Alex,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

26. September 2022

So far so good. I just downloaded the app and had some problems but the live chat has been busy helping me with fixing them ever since. Would definitely recommend!

Nordvik Watches
Belgien
Etwa eine stunde mit der App
OneCommerce.io hat geantwortet 27. September 2022

Hi Arthur,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

7. Mai 2023

Very responsive and enthusiastic customer, not sure this app is for me at the moment, 14 day free trial is a very good idea indeed! Enough for me to test all the features.

Birthdaygreetings
Sonderverwaltungsregion Hongkong
Etwa eine stunde mit der App
OneCommerce.io hat geantwortet 9. Mai 2023

Hi Wentao,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

Bearbeitet am 24. Januar 2022

I am just trying it out in Icelandic , hope it works. Not many app provide translate to icelandic...

Hörg
Island
Etwa eine stunde mit der App
OneCommerce.io hat geantwortet 25. Januar 2022

Hi Áslaug,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

17. Juni 2022

Dory from Fire Apps help set up the language on my store. Very fast and Efficient!! We have yet to see the translation itself on the readability and the quality.

Snugberi®
Vereinigte Arabische Emirate
Etwa eine stunde mit der App
OneCommerce.io hat geantwortet 18. Juni 2022

Hi Pramod,

This is Scott. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Scott
Transcy - Translate Language and Convert Currency

16. November 2022

Zenny was helpful and kind. The app works perfectly and its' functions are complete. Thank you very much!

KawaiiForUs
Vereinigte Staaten
Etwa eine stunde mit der App
OneCommerce.io hat geantwortet 17. November 2022

Hi Jacob,

Here's Kelly from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

Bearbeitet am 25. Juni 2022

Jennifer from support is really slow. I have asked to connect with another agent, but nothing happens. Translation doesn't work properly on mobile pages, but I can't find help for this. And all the problem is not over here. Today I am dealing with Johnson from support. I have site speed decreased from 77 to 49. And all the language selections are messed up.

Jeans4you.shop
Vereinigte Staaten
Etwa 21 stunden mit der App
OneCommerce.io hat geantwortet 27. Juni 2022

Hi Andrius,

I'm Brian and we sincerely apologize for your unexpected experience with us.

Regarding to your main concerns as following:

1. For unexpected support from our agent, we will recheck their work carefully and have a proper training for them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your empathy in this situation.

2. Translation issue because there is a conflict between our app and your page speed optimized code. I have seen that one of my colleague is reaching out you but unsuccessful, please check your email for further support. Looking forward to hearing from you soonest

Regards,
Brian
Transcy - Translate Language and Convert Currency

9. August 2022

Great support and very great experts! I am more than satisfied with the app! You have a lot of possibilites.

Plushy World
Schweiz
Etwa eine stunde mit der App