Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
16 de marzo de 2022

Still downloading and breaking the app in. At first glance English to Spanish translation surprised me (positively!). It worked quite nice. Richcarde helped me fix an issue I had specific to my store due to my theme so customer service 10/10. Still need to really use the app and see performance etc. But for now evverything seems solid!

Endless Luxe
Estados Unidos
12 meses usando la aplicación
OneCommerce.io respondió 17 de marzo de 2022

Hi David,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

21 de abril de 2022

I really like its service. It has solved many problems for me. It is very patient and the service attitude is very good.

Momi Essence
RAE de Hong Kong (China)
12 meses usando la aplicación
OneCommerce.io respondió 26 de abril de 2022

Hi Lendo,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

19 de diciembre de 2021

I definitely enjoyed seeing my store come together . So easy! I know it will be just as easy the next time I need to use it.

MichelleAlicia Beauty FARMASi
Estados Unidos
12 meses usando la aplicación
OneCommerce.io respondió 20 de diciembre de 2021

Hi Michelle,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Fecha de modificación: 23 de junio de 2021

Everyone help to install my app. It looks so professional and they helped me a lot a lot. Im pretty happy with the results. I mean it, I was looking a way to add currency on my store and these was the best option.

Mckissackofficial
México
12 meses usando la aplicación
OneCommerce.io respondió 24 de junio de 2021

Hi Isabel,

Here's Baldwin from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Baldwin
Transcy - Translate Language and Convert Currency

9 de enero de 2022

Awesome app, We were able to translate our website in less then a day. Had some minor issues but the support helped us to fix everything nicely. Best support experience weve had with a shopify app - 10/10

Ecotivity
Países Bajos
12 meses usando la aplicación
OneCommerce.io respondió 10 de enero de 2022

Hi Ruby,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

5 de agosto de 2022

great customer service! They helped me with the set up, customer service was there within minutes and within a hour the entire app was working perfectly

ISANOA intimates
Países Bajos
12 meses usando la aplicación
13 de marzo de 2022

Great customer support helped set everything up. I give this app the ironclad 5 star service review!

Get Your Beard
Estados Unidos
12 meses usando la aplicación
OneCommerce.io respondió 14 de marzo de 2022

Hi John,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

25 de febrero de 2022

Had trouble with the switcher. Contacted customer support and it was done within 2 minutes. Thank you Jennifer from Fireapps!

Lentz Copenhagen
Dinamarca
12 meses usando la aplicación
OneCommerce.io respondió 1 de marzo de 2022

Hi Michel,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

27 de febrero de 2023

Extraordinary customer support. Really easy and straight-forward app, and if there is anything you quite don't know how to do or you want to personalise, the technical team helps you out.

Really really recommend and will be using on other shops!

Belamer
España
11 días usando la aplicación
OneCommerce.io respondió 28 de febrero de 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

16 de diciembre de 2021

I had a different theme that wasn't fully supported. they helped me out with everything that i wanted. perfect customer care!!

woodystore.nl
Países Bajos
12 meses usando la aplicación
OneCommerce.io respondió 17 de diciembre de 2021

Hi Nigel,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency