Transcy: Traducción y monedas

Your customer support team and dev team are very helpful and efficient. We really appreciate your assistance. After using the app for months, we are able to manage most of the situations when using it, of course there are things of the app that need improvement, but with your hard work and good service attitude, we believe Transcy will continue to thrive!

We really liked the app, but unfortunately, it doesn't suit our needs. We have built our store using GemPages, and it doesn't allow for manual translations or amendments to translated content on GemPage. This lack of functionality renders app useless. This limitation should be clearly stated in the advertising. They offer a 30-day money-back guarantee; we'll see if this is just a sales tactic or ...

They ask you to review straight after you set up the account and I've had to come back an edit my review again now. I am a premium user and the app itself is indeed really helpful for me and I will continue to use it but it does have some issues. The customer service is very nice. Super nice. But some of them really don't really know anything if you have a genuine problem. And being nice just ...

Updated feedback after some months of using the Transcy app: I would give 5 stars to the team, AMAZING team, but the app itself is starting to get on my nerves seriously. Ok fine, the team is proactive and you can join them 24/7, they're polite and they fix most of the problems quite fast, but... new problems are showing up all the time! Things that were fine suddenly got translated wrong, ...

First 2 weeks: 5 stars:
This is the best service I have ever received on an app. I was very shy with all the different translation apps, and in the end I choose this one because of the price and that you are not charged for the AI translation. I would suggest it is best to have your store base language in english, I unfortunately did not have. But the app easily allows you to manual change the ...

außer einige Schönheit Fehler, ok. Die Übersetzung schlägt fehl bei größere Texte, die Geo Location sollte nicht nur den Standort sondern auch die Lieferadresse berücksichtigen, weil sonst falsche Versandkonditionen benutzt werden, am besten sollte der Kunde wählen können vor den Check Out.

Just Started seems really good.
Easy to operate and looks easy.
I used other translate apps and it was not good.
But this one I shall carry on using.
I hope this helps customer.

it's not easy to use at first but with some help it's fine. The person who helped me understood my problems and answered all my questions.
The only small problem is that you cannot change the currency on checkout. I don't have the possibility to have shopify payment in my country so it's a shame.

Few issues with the app, and support is not that good.

Trying to get the languages to work on shopify from the app was confusing, then when the agent would send a screen shot on what to do, it would come with an error msg 404 and it was just to much to go through for something as simple as changing the languages