Reseñas (5.693)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
11 de mayo de 2022

The support team is responsive to our enquiries and helpful on helping us to set up our switcher. Looking forward to their support making a seamless experience for our customer!

Pleasure Point 喜穴
RAE de Hong Kong (China)
3 meses usando la aplicación
OneCommerce.io respondió 12 de mayo de 2022

Hi Zion,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

11 de enero de 2023

muy atento el grupo de atencion al cliente. tuve un inconveniente y lo resolvieron rapidamente. muy buena experiencia

tecnovisor
Argentina
3 meses usando la aplicación
OneCommerce.io respondió 12 de enero de 2023

Hi Nicolas,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

9 de septiembre de 2022

Amazing support! Really fast answers! I really appreciate the time and effort to help me build up my store.

Jumper™
Alemania
3 meses usando la aplicación
11 de febrero de 2022

I was so happy to use the app, and most especially to Grace one of its support who was very patient and so responsive that she was able to give the adjustments and integrate the app well to my store. Thank you much!

Dubai Prestige Boat
Emiratos Árabes Unidos
3 meses usando la aplicación
OneCommerce.io respondió 14 de febrero de 2022

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

30 de marzo de 2022

This app is very useful to the Shopify website which sells internationally. Their staff helped to embedded the bar to the top right of website. Our help request is reponded immediately. High recommended!

Fundspring.hk
RAE de Hong Kong (China)
3 meses usando la aplicación
OneCommerce.io respondió 4 de abril de 2022

Hi Steve,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

4 de marzo de 2023

Der Kundensupport ist sehr gut, kann ich nur Empfehlen. Vielen dank an Aurora! Die App hat auch sehr gute Möglichkeiten.

ForYouSmoothie
Alemania
3 meses usando la aplicación
OneCommerce.io respondió 7 de marzo de 2023

Hi Andre,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

28 de julio de 2022

Very useful and good app. The support is perfect. I recommend to everyone who need multi language store!

Dodkey
Noruega
3 meses usando la aplicación
Fecha de modificación: 24 de agosto de 2021

The customer service & technical team are very friendly & helpful, and the problem is solved quickly. Thank you for your cooperation.

Forma
Egipto
3 meses usando la aplicación
OneCommerce.io respondió 25 de agosto de 2021

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

30 de marzo de 2022

Amazing app to build an international website. Also a great customer service. I highly recommend to use this app.

MOOI MOOI DECO
Países Bajos
3 meses usando la aplicación
OneCommerce.io respondió 4 de abril de 2022

Hi Wako,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

Fecha de modificación: 23 de septiembre de 2022

Eccezzionali! Mi hanno supportato in un complesso procedimento che avevo chiesto sulla personalizzazione del mio tema. 5 stelle meritatissime!!!

Art&Sapiens
Italia
3 meses usando la aplicación
OneCommerce.io respondió 18 de julio de 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency