Reseñas (5.704)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
26 de agosto de 2023

Great experience and service ! The team are amazing and always there when you need it ! Thank you for today

Neodermskin
Francia
3 meses usando la aplicación
OneCommerce.io respondió 1 de septiembre de 2023

Hi Neoderm ,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

7 de diciembre de 2023

Just use another app
This app is too difficult to set up

There is the hassle of having to partially translate the product, and the app also does not work.

worldbestsellerproducts
Estados Unidos
Alrededor de 2 meses usando la aplicación
OneCommerce.io respondió 10 de diciembre de 2023

Hi Keunyoung ,

This is Brian from Transcy and we're truly sorry for any inconvenience causing to your experience

In relation to your concerns as following:

- Partially translated: it means section/page has been translated before, but there are some parts/elements in that section/page still have not been translated completely, or default content is already updated/changed recently so they need to be re-translated to update the new translation

- For the other issues, we have seen that one of our colleagues is following your case, he gave you clear explanation as well as the relevant solutions for your case, please kindly check your email and let him know if you need further support

Hope to hear from you soon

Regards,
Brian
Transcy by OneCommerce

9 de enero de 2024

Best Translation app on App Store! Love it. Thank you so much for the nice support

ICERAIN JEWELRY
Alemania
Alrededor de 14 horas usando la aplicación
OneCommerce.io respondió 17 de enero de 2024

Hi LEANDRO,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

13 de julio de 2023

Great application, courteous and efficient professional support team that is happy to help and handle all requests that are immediate 24 hours a day highly recommended

AM Diamonds
Israel
3 meses usando la aplicación
OneCommerce.io respondió 19 de julio de 2023

Hi Liav,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

30 de agosto de 2023

I'm impressed with the fast response of the customer support. They were quick to answer my questions and offer the help I needed

HAIRXELENT
Alemania
4 meses usando la aplicación
OneCommerce.io respondió 1 de septiembre de 2023

Hi Dave,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

30 de noviembre de 2023

Great customer service(I asked Ratih to help me). The app menu is also very easy to use.

LONDA
Japón
2 meses usando la aplicación
OneCommerce.io respondió 5 de diciembre de 2023

Hi there,

Here's Jolie from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

20 de noviembre de 2023

Support is always willing to help. App has many customizable features.

BonBon Lingerie
Alemania
2 meses usando la aplicación
OneCommerce.io respondió 28 de noviembre de 2023

Hi Maria Tahk,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

20 de agosto de 2023

Transcy is a super translation app it is very intuitive and easy to use, the support is top notch they help you with everything and respond in no time

pixspace
Reino Unido
6 meses usando la aplicación
OneCommerce.io respondió 23 de agosto de 2023

Hi Alessandro,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

19 de septiembre de 2023

The customer service is very good and the product is very helpful. I have tried it for a while and it is worth recommending!

Mommy Yasmin
RAE de Hong Kong (China)
5 meses usando la aplicación
OneCommerce.io respondió 21 de septiembre de 2023

Hi LIKUN,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

11 de enero de 2024

Is a good app. Thank you and the support is very good.

BioUnique
Rumanía
5 días usando la aplicación
OneCommerce.io respondió 17 de enero de 2024

Hi Nichita,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce