Transcy: Traducción y monedas

Transcy: Traducción y monedas

Reseñas (5.885)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
18 de noviembre de 2022

I used this app to translate my site and it works pretty well the support is also very good and fast -thanks Annie

FinnishPlug
Finlandia
29 días usando la aplicación
OneCommerce.io respondió 21 de noviembre de 2022

Hi Valtteri,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

10 de agosto de 2022

Los chicos de la mesa de ayuda son geniales, muchas gracias Tailor por tu amabilidad y tiempo de ayuda!

Casa del Cuenco
Chile
29 días usando la aplicación
11 de noviembre de 2022

Wery helpful customer service! Helping with problems and developing our online store as requested. Thanks!

KiekkoKingi
Finlandia
29 días usando la aplicación
OneCommerce.io respondió 15 de noviembre de 2022

Hi Eemil,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Fecha de modificación: 19 de febrero de 2021

Very bad user navigation, I get a lot problems with my store translation. The user interface don't scrolling down its very lag. I want to cancel my subscription but i don't see in any where to cancel, it this is another fall.I uninstall my app, but the company charge my the middle plan price ($17.90). When I reinstall my app to see if its work better, the app say that I need to pay the same tariff again. I WANT MY MONEY BACK !!!!!!

Bikers PR
Estados Unidos
29 días usando la aplicación
OneCommerce.io respondió 21 de febrero de 2021

Hi there,

Here's Bella from Transcy - Translate Language and Convert Currency Support Team and we are truly sorry for this inconvenience caused.

In relation to your problem as following:

1. You said that "I get a lot problems with my store translation and The user interface don't scrolling down its very lag", please elaborate your concern along with your screenshot so we can help you further.

2. To cancel your subscription, you have to uninstall our app from Shopify admin then the subscription will be cancelled as well. You won't be charged on next billing.

3. App charge, for making it clear that within 30 days of your current billing cycle, you can uninstall and re-install our app several times without being double charge or multiple charges on your billing payment. (Just approve the charge, and you won't be billed twice)

As you are having an active chat with my colleague, please let them know if you need further support.

Looking forward to hearing from you soon.

Regards,
Bella
Transcy - Translate Language and Convert Currency

16 de julio de 2022

Customer service was great. She helped me with setup effortlessly. Will update review once I completely run this app.

Package Me Pretty Hair
Estados Unidos
29 días usando la aplicación
OneCommerce.io respondió 18 de julio de 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

17 de agosto de 2022

Great app, works well with Shopify markets, great 24/7 customer support, easy and simple to set up. Really happy

Little Green Radicals
Reino Unido
29 días usando la aplicación
28 de marzo de 2022

The customer service is perfect and patient! Hope to use it continiously and I recomand it!!!!!!!!!!!

MamimamiHome Baby
China
29 días usando la aplicación
OneCommerce.io respondió 30 de marzo de 2022

Hi Jenny,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

22 de junio de 2022

Very helpful support! Quick implementation help. The application seems to be very helpful and easy to use

Love and Hate Europe
Polonia
29 días usando la aplicación
OneCommerce.io respondió 27 de junio de 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

6 de noviembre de 2022

Very helpfull support and good design of app you can customize translation but only if you buy premium it's a bit of a shame but I get it

Heart-Paradise
Chequia
29 días usando la aplicación
OneCommerce.io respondió 8 de noviembre de 2022

Hi there,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

3 de abril de 2022

Really great translation services. Fast and efficient customer service. Thank you again. I wouldn't use anyone else.

Balance and Restoration
Estados Unidos
29 días usando la aplicación
OneCommerce.io respondió 5 de abril de 2022

Hi Rena,

Here's Stephen. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency