Transcy: Traducción y monedas

Transcy: Traducción y monedas

Reseñas (5.965)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
3 de junio de 2023

Support war gut bis sehr gut, Qualität der KI Übersetzung allerdings mangelhaft. In unserem Fall ist viel nachzubearbeiten, sonst steht im Englischen schon nonsense da. Da wir nur englisch können, verzichten wir lieber auf weitere Sprachen die uns das System anbietet.

Ca. 5-10% der übersetzten Wörter und Begriffe sind falsch übersetzt. Da muss die KI noch ein paar Stunden (Wochen, Jahre?) auf ...

Natural-Art-Minerals.de
Alemania
9 días usando la aplicación
OneCommerce.io respondió 6 de junio de 2023

Hi there,

I'm Stephen and we sincerely apologize for this inconvenience

- For AI translation, it's a known issue that we are using an AI Translation System including Google, ...

Fecha de modificación: 6 de mayo de 2021

It works OK, however it is slow. The customer care department helps a lot and responds really quick.

Creationery Supplies
Países Bajos
9 días usando la aplicación
OneCommerce.io respondió 7 de mayo de 2021

Hi Wendy,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

In relation to your concern, as ...

Fecha de modificación: 5 de julio de 2022

UPDATE OF MY REVIEW *** The app is doing a great job. It is super easy to work with. My main reason for choosing Transcy are the unlimited words & pageviews! I had some technical issues in the beginnig, that sometimes seem to be bug-related – so I nearly switched to Weglot instead. But the support is outstanding and fast-replying, all problems were solved to my full satisfaction! This is one fact ...

Breuers Weltkarten
Alemania
8 días usando la aplicación
OneCommerce.io respondió 5 de julio de 2022

Hi Rebecca,

Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve ...

23 de mayo de 2022

Hi,
I can not find free plan for this app. and I uninstalled this app.
https://www.bilisimsayar.com/

bambursa.qa
Catar
4 días usando la aplicación
OneCommerce.io respondió 24 de mayo de 2022

Hi Yunus,

This is Andrew and we're deeply sorry for your unexpected experience with our app

Regarding to your concern, we're offering 4 plans including Free plan as well. For ...

31 de enero de 2022

support is nice and competent. unfortunately with 1000+ products, the app doesn't make sense (checkout not translatable, corrections not possible)

Surfari Surf Shop
Suiza
2 días usando la aplicación
OneCommerce.io respondió 1 de febrero de 2022

Hi Roman,

Here's Diego from Transcy - Translate Language and Convert Currency Customer Support Team and we're so sorry for this inconvenience that might have

With your ...

Fecha de modificación: 29 de marzo de 2024

Drawbacks (Updated after seller Comment on 29.03.24):

3. The app inserts his tags everywhere
4. Email Notifications can be translated only in the expensive 30$/month plan. DeepL API only in 60$ plan. There are apps not worse than this one that allow these functionality at cheaper price.
5. I still couldn't manage to replace product images for different languages.

Unique features:
1. Colorful HTML ...

Glaz Dev Backup 3
Ucrania
1 día usando la aplicación
OneCommerce.io respondió 29 de marzo de 2024

Hi Олексій,

This is Saha from Transcy and thanks for your valuable feedback

In relation to your concern as following:

1. At the moment, we have fully synced what default ...

22 de noviembre de 2022

5 star for good customer service and 3 star for basic setup on a free plan. When I switched the app to Vietnamese, it changed the font of my website to an ugly looking font :( but the English version is still OK. You'll also need to upgrade to a paid plan if you want the language to show as a button instead of a dropdown list.

Colostrum Prime
Australia
Alrededor de 22 horas usando la aplicación
OneCommerce.io respondió 23 de noviembre de 2022

Hi there,

My name's Carrick from Transcy. We appreciate your feedback and comment about your experience when using Transcy and loving our support.

In relation to your issues ...

14 de julio de 2022

Garlic was very helpful when I asked for his help. However the app itself has horrible translations for the free version which i have to remove as it doesnt make sense!

lazycats
Alemania
Alrededor de 3 horas usando la aplicación
OneCommerce.io respondió 19 de julio de 2022

Hi Franco,

I'm Jolie. Thanks for taking the time to share your feedback with Transcy

However it sounds like you did not have a good time with us. For the translation quality, ...

Fecha de modificación: 20 de febrero de 2021

The app has a user friendly frontend. Great agents supports. Unfortunately the app does not let you chose what pages do you want to translate when you are in the onboarding process.

Lookamo
Estados Unidos
Alrededor de 2 horas usando la aplicación
OneCommerce.io respondió 21 de febrero de 2021

Hi there,

I'm Lucy from Transcy - Translate Language and Convert Currency Customer Support Team. We thank for your feedback and also sincerely apologize for this ...

13 de mayo de 2022

Works as it's supposed to. Customer service is great, however I think it's too expensive for what it does.

Average Tiger
Alemania
Alrededor de 1 hora usando la aplicación
OneCommerce.io respondió 17 de mayo de 2022

Hi there,

Here's Jena. Thank you so much for your review.

We completely understand that costs are a big part of every merchant's decision of which apps to use, but we are ...