Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
3 de junio de 2022

One of the best ever ,I have no regret for having chosen this app.Customer service is so cool ......

Neatset
Estados Unidos
4 días usando la aplicación
OneCommerce.io respondió 8 de junio de 2022

Hi Stanley,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

1 de octubre de 2020

Thank you for the assistance. I downloaded the app but it seemed not woking in the first place but they helped me for the settings. Hopefully it can boost my business outside of my country.

komonn
Japón
4 días usando la aplicación
OneCommerce.io respondió 1 de octubre de 2020

Hello 慶 烏山-san,

Here's Anna from Transcy Customer Support Team, and thanks so much for your feedback.

Note that we are providing currency converter too, so feel free to utilize it along with translation which Petey guided you.

Also I believe you will be interested in our blog at https://fireapps.io/blog which contains many useful e-commerce tips.

If you have further concerns later, please feel free to contact us via our 24/7 live chat, or our email at support@fireapps.io.

Best Regards,
​Anna
Transcy - Translate & Currency Support Team

26 de marzo de 2022

Really happy about this app. It works perfectly well and the assistance is really helpful when you have questions.

OYOY Living Design
Canadá
4 días usando la aplicación
OneCommerce.io respondió 28 de marzo de 2022

Hi Aurélie,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

22 de diciembre de 2021

App is good, customer serice awesome. I just wish to have better tool to find text that I wanna replace the translation.

Rebelger.com
España
3 meses usando la aplicación
OneCommerce.io respondió 22 de diciembre de 2021

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a good experience with our support when using Transcy. Thank you for using and trusting us.

For your concern, we have realized this and are trying to investigate further to include this feature in the next releases, hope you sympathize for us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

24 de junio de 2021

这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好

youngmarket
Singapur
4 días usando la aplicación
OneCommerce.io respondió 25 de junio de 2021

Hi there,

Here's Roderick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Roderick
Transcy - Translate Language and Convert Currency

14 de enero de 2022

amazing and efficient help and support, highly recommend to everybody on shopify, all multilocation businesses

BaliNutra
Indonesia
4 días usando la aplicación
OneCommerce.io respondió 17 de enero de 2022

Hi Mario,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

28 de diciembre de 2021

I just installed the app and worked it through in a few minutes. It looks very nice and easy though I was not aware of how to use it, But Andy really come helped me alot to set it up and Now everything looking soo good, and had no compatibility issues with my shop. Hopefully everything will be ok! The support is also very good

Bella Pets
Países Bajos
4 días usando la aplicación
OneCommerce.io respondió 29 de diciembre de 2021

Hi Jur,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

19 de marzo de 2022

Ich habe die App neu installiert, sie scheint soweit ganz gut zu funktionieren. Wörter die nicht gut übersetzt sind kann man manuell ändern.

myDOGstuff
Australia
3 meses usando la aplicación
OneCommerce.io respondió 21 de marzo de 2022

Hi there,

Here's Kane. Thanks so much for your review about our app.

We guarantee that the translation system is being upgraded frequently, and the quality keeps improving when time goes. Also we provide Edit translation feature in case customer can modify target translation if any mistakes made by automatic translation.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

Fecha de modificación: 19 de febrero de 2022

1st: review: Sorry to say that the auto-translation that are ment for 3rd party apps does not work. We use Prestige theme and the app makes the site totally crash. Really good support team. They send videos on how to solve things and they do quick fixes very professional. This will hopefully be a complete app in the future, but for now I would look elsewhere. 2. Updated review. Support team (Richcarde) was great! Made the site work and the app is beautiful!

Lyxery By Sweden AB
Suecia
4 días usando la aplicación
OneCommerce.io respondió 30 de noviembre de 2021

Hi LULI,

This is Carrick from Transcy - Translate Language and Convert Currency Customer Support Team. On the behalf of my team, I sincerely apologize for this inconvenience.

For this concern, our Dev team is definitely working on it to find the root cause and will have the relevant solution for this as soon as possible. Also because it involves in your third party apps, so it may take longer time to fix it, so I highly appreciate your empathy in this situation.

As I have seen that my colleague has sent you follow-up emails, please kindly check it for further help. Looking forward to hearing from you soon.

Regards,
Carrick
Transcy - Translate Language and Convert Currency

6 de diciembre de 2021

Lisa is so nice, thanks for her help❤️❤️❤️❤️❤️❤️❤️❤️ I need to spent some time to discover this app and then give more advice……."

FortunaLM
China
3 meses usando la aplicación
OneCommerce.io respondió 7 de diciembre de 2021

Hi WUJECCI,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency