Transcy: Traducción y monedas

Transcy: Traducción y monedas

Reseñas (5.918)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
29 de diciembre de 2021

I had some difficulties with setting the app, but they helped me really quick. They're really helpfull and very professional!

Studio Potato
Turquía
6 días usando la aplicación
OneCommerce.io respondió 30 de diciembre de 2021

Hi Katerina,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Matthew
Transcy - Translate Language and Convert Currency

Fecha de modificación: 4 de enero de 2022

Just got started and need to learn how everything workes. Molly (agent) helped me out very nice. Great app, also in the free plan.

Pink Coconut
Países Bajos
6 días usando la aplicación
OneCommerce.io respondió 4 de enero de 2022

Hi Simone,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

13 de noviembre de 2022

Thank you a lot Nancy for your help you were really very helpful, I like the customer service very professional 5 stars from me

GINGUI
Reino Unido
6 días usando la aplicación
OneCommerce.io respondió 15 de noviembre de 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

7 de marzo de 2024

Everyone is very helpful and quick!

Otter Custom Design
Bélgica
3 días usando la aplicación
OneCommerce.io respondió 12 de marzo de 2024

Hi Steven,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

17 de septiembre de 2021

during my free trial, everything I edit can not be saved.... ours of work and i lost everything.... support dont work on fridays, so i have to wait till monday nad the free trial period is gone... terrible

Dinee
Portugal
6 días usando la aplicación
OneCommerce.io respondió 20 de septiembre de 2021

Hi Pedro,

Here's Miranda from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for this inconvenience caused to your store.

Regarding to your concern, you now need to edit each element and then save it one by one, in case you edit all elements and then save it one time, it will save only the last element. Although it's the limit from bulk edit, we have realized and will improve it in the next release, hope you sympathize for us.

Also, our customer service is available 24/7 including technical support, however for some cases, they need to be further investigated and fixed by Dev team, so please wait as we will correspond to your case during our business hours as soon as possible, I highly appreciate your empathy in this situation.

I have seen you are having an active chat with my colleague, please reply to them for further help.

Regards,
Miranda
Transcy - Translate Language and Convert Currency

14 de diciembre de 2021

Good customer service, APP is very practical and fully functional. Automatic translation is a nice feature.

VLAND US
China
6 días usando la aplicación
OneCommerce.io respondió 15 de diciembre de 2021

Hi there,

This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

23 de noviembre de 2023

Lee went out of his way to make sure he helped me thoroughly. Really good support! Thank you so much.

CHROMAFLIP™
Dinamarca
6 días usando la aplicación
OneCommerce.io respondió 28 de noviembre de 2023

Hi Tadeo,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

20 de julio de 2022

Great support and a good app at all. I highly recomment this app for multi language and multi currency.

Make-up for Professionals
Bélgica
6 días usando la aplicación
24 de agosto de 2021

Muy completa y la atencion es super rapida y muy precisa al requerimiento. me ayudaron a la configuracion al instante. Gracias

flocarrental.com
Estados Unidos
6 días usando la aplicación
OneCommerce.io respondió 25 de agosto de 2021

Hi Carlos,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

14 de noviembre de 2022

Use esta aplicacion para traducir mi pagina web y para agregar diferentes divisas. No es primera vez que la uso y siempre me ha ido muy bien. El interface del usuario es excelente y la atencion al cliente es impresionante, TOP

Intropic
México
6 días usando la aplicación
OneCommerce.io respondió 15 de noviembre de 2022

Hi there,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce