Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
12 de mayo de 2023

Very cool and fast support, helped me get the job done! I will use this app for my store and recommend it to my friends!

lanaplantations
Luxemburgo
3 días usando la aplicación
OneCommerce.io respondió 15 de mayo de 2023

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

24 de junio de 2023

Very responsive and accurate support! Perfect, i like this app. Thank you very much. Keep up the good work

Ma boutique
Francia
14 días usando la aplicación
OneCommerce.io respondió 27 de junio de 2023

Hi Issam,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

Fecha de modificación: 11 de febrero de 2024

We had great services from the team to solve our issue with embedding the switcher. Rose supported us in solving the issue; great work and a great tool

NATUREZONA
Alemania
Alrededor de 1 año usando la aplicación
OneCommerce.io respondió 1 de junio de 2023

Hi Murugaiah,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

Fecha de modificación: 12 de junio de 2023

excellent app
Very supportive customer service
helpful
good
excellent app
Very supportive customer service
helpful
good

Cart10
Arabia Saudí
Alrededor de 2 meses usando la aplicación
OneCommerce.io respondió 12 de junio de 2023

Hi Mohsen,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

23 de junio de 2023

j'ai contacté le support via messagerie et je tiens personnellement à remercier Eleanor et son équipe qui ont été juste super !
Rapide, compétant et proactif, elle a su me donner entière satisfaction.
Bravo au service client de cette app, car le niveau de service est très élevé.
Quand c'est super, il faut savoir le dire aussi !
Merci beaucoup

HASH Clothing Brand Espana
Polonia
7 meses usando la aplicación
OneCommerce.io respondió 27 de junio de 2023

Hi Romain,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

21 de mayo de 2023

Great people , supporters i was writing with bo and NIm but i think all of their supporter are kid and helpfull, l and also great app thank you !

HOMELOVER
Polonia
10 días usando la aplicación
OneCommerce.io respondió 23 de mayo de 2023

Hi Oskar,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

26 de octubre de 2023

Good support agent

Boombeam
Israel
3 meses usando la aplicación
OneCommerce.io respondió 7 de noviembre de 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

17 de septiembre de 2023

Nice customer support.

Bhavya Ramesh
India
6 meses usando la aplicación
OneCommerce.io respondió 18 de septiembre de 2023

Hi Bhavya,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

5 de octubre de 2023

Very easy to use and excellent customer service!

Renne Jewelry
Israel
10 días usando la aplicación
OneCommerce.io respondió 10 de octubre de 2023

Hi Advav,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

23 de agosto de 2023

I've had great customer support with the app so far! My site is. still pre-public, but my currency/language switcher seams to be working very well. Unfortunately I can't get it to embed and match the theme of my site, but I am happy with the look of the alternative banner I've gone for

Lauren Bentley Swimwear
Estados Unidos
2 días usando la aplicación
OneCommerce.io respondió 25 de agosto de 2023

Hi Lauren,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce