Transcy: Traducción y monedas
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Klantenservice staat meteen klaar om te helpen. In mijn geval met het aanzetten van de vertaalknop op de website. Vriendelijk en behulpzaam!
Hi Jasper,
This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy - Translate Language and Convert Currency
Great app. It's easy to use, edit and navigate and offers really good and helpful customer support.
サポートが非常にスムーズで、セットアップまでスピーディーに対応していただけました。
翻訳の精度などはこれから確認しますが、とてもおすすめできるアプリです!
操作性も非常に良いので、これから検証して使用継続を検討しようと思います。
I used this app to help me translate to different languages. When I ran into a problem, Grace was able to identify the problem and fix it immediately. She was very knowledgeable and worked with me to make sure everything was to my liking. 10/10 recommend!
Hi Leonia,
Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
No idea if the app is good, but there is no free plan as promised in the description. But the support team was quick to explain at least
Hi Nadine,
This is Helen and we're deeply sorry for your unexpected experience with our app
Regarding to your concern, we're offering 4 plans including Free plan as well. For Free plan, we offer this plan for stores that created within 60 days in the hopes of helping them in the early stages, in case you have not seen it from your side, please let us know for further check.
I have seen that my colleague is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.
Regards,
Helen
Transcy - Translate Language and Convert Currency
AWESOME APP AND AWESOME SUPPORT ! ! ! Within 10 minutes I got my store translated from Spanish to English and also can display my prices in USD. No doubt I will be a paying client soon :)
Installation de la traduction automatique sur mon site shopify effectué par un opérateur super rapidement
Hi Celine,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
APENAS LA ESTOY INSTALANDO Y RECIBI UN MENSAJE DE PARTE DE UN ASISTENTE (SHEN), QUIEN AMABLEMENTE SE OFRECIO A APOYARME PARA QUE LA INSTALACION DE LA APLICACION A MI PAGINA FUERA MUCHO MAS SENCILLA. HASTA AHORA ME HA GUSTADO COMO VA QUEDANDO.
It is the first few days trying shopify and setting up the language options. After an easy install and setup, I got pinged strait away to help me get my language pages live, tested, and double checked for function. 100% happy new user.
Hi Lauren,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
Really helpful translation app! Molly guided me in every step to finish the translation setting. Thank you!
Hi Oscar,
This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Shirina
Transcy - Translate Language and Convert Currency