Transcy: Traducción y monedas

Transcy: Traducción y monedas

Reseñas (5.909)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
1 de agosto de 2024

Ohhhh Amy , Amy , Amy !!!! This is ABSOLUTELY unbeatable service , that i was lucky to get today. We spend more than few hour's to fix everything together with a Amy DEV - TEAM ( They are amazing also ))) ) and everything was done PERFECTLY !!!!

Thank you one more time ONLY positive vibes !!!!

All the best !!!

www.glede.shop
Estonia
26 días usando la aplicación
OneCommerce.io respondió 12 de agosto de 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

23 de septiembre de 2024

Amazing app and customer service, have tried a few others and this is the best by far. Support are really helpful if you have any issues either.

Avoro Design
Reino Unido
1 día usando la aplicación
OneCommerce.io respondió 21 de octubre de 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

10 de julio de 2024

I had a minor issue with Shopify product variants not displaying after switching the language, using the Transcy app.

The support team were easily available through live chat, responded to me within minutes, and had the issue resolved shortly after. Fantastic level of support, I am very happy with our decision to use Transcy for our Japanese online store.

Leatherwood Bespoke Rosin - Japan
Japón
9 meses usando la aplicación
OneCommerce.io respondió 17 de julio de 2024

Hi Andrew,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

20 de agosto de 2024

Thanks to the customer service! Eleanor especially!

Tesoros Del Sol - Fine Foods and Beverages
Nicaragua
Más de 1 año usando la aplicación
OneCommerce.io respondió 29 de agosto de 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

24 de julio de 2024

Great app, one of the few that can translate third party apps like Vitals to make sure the reviews can be read in sevewral different markets. The support is great, feels like theres always someone there to support you. A big thanks to Cris for his patience and help :)

HappyFeets
Suecia
25 días usando la aplicación
OneCommerce.io respondió 12 de agosto de 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

8 de agosto de 2024

Literally useless, customer service give no help and all youtube content on how to set up is out of date

NÓRA
Emiratos Árabes Unidos
11 meses usando la aplicación
OneCommerce.io respondió 11 de agosto de 2024

Hi Gulnoza,

This is Brown and we're deeply for any inconvenience causing to your experience

- For unexpected support from the agent, we will recheck their work carefully and have a proper training to improve the service. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

- As you mentioned there were some outdated Youtube contents, we will definitely take a look on them and take the needful steps to update it soon

- We have seen that one of our colleagues is reaching out you with clear explanations, please check your email and let him know if you need further support

Looking forward to hearing from you soon

Regards,
Brown
Transcy by OneCommerce

Fecha de modificación: 23 de octubre de 2024

really great customer support :)

AdultSexyShop
Reino Unido
Alrededor de 1 año usando la aplicación
OneCommerce.io respondió 16 de septiembre de 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

12 de octubre de 2024

The support agents are the best! They are in quick in responding and addressing any issue or quetions.

Petzzie®
Alemania
26 días usando la aplicación
OneCommerce.io respondió 21 de octubre de 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

16 de septiembre de 2024

He had great customer service, very interested in me. The app is great and I recommend it to everyone.

ZWOYREN
Reino Unido
12 días usando la aplicación
OneCommerce.io respondió 23 de septiembre de 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

27 de septiembre de 2024

Great support and product. I look forward to using it for some time.

My Ruby Lips
Estados Unidos
2 días usando la aplicación
OneCommerce.io respondió 21 de octubre de 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce