Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
8 de septiembre de 2021

The app its really cool! Has a lot of features, lot of them can be use with the basic/free plan, but the most important thing here, is that we had an issue with our site, something was not working well, we contacted the support team, grant them access to the site and like Magic, they solved the issue, make the app work like a charm and now we have our translated site working GREAT! So in resumen, 100% recommended app and team behind the app!

Metta
Estados Unidos
Casi 2 años usando la aplicación
OneCommerce.io respondió 8 de septiembre de 2021

Hi Ana,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

11 de julio de 2022

Very useful and quick in helping me out. Really recommend the customer service. Regarding the app it's not 100% accurate, I need to check and translate by hand sometimes

GUAJA.
Portugal
Casi 2 años usando la aplicación
OneCommerce.io respondió 18 de julio de 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2 de agosto de 2022

I like it, the support is always ready to help, to me its a great apps, and I will use for other business I might have.

idinahuii
Francia
Casi 2 años usando la aplicación
Fecha de modificación: 4 de abril de 2024

Excellent App, the value for money is high, the instant online help is a best and not to be underestimated. It is full of settings to satisfy I believe all possible needs (at least mine) and with the precious online help of Polaris the procedure was simple and quick and I resolved all my doubts. I recommend it without reserve

Vacuum Tubes Treasures
Italia
Casi 2 años usando la aplicación
OneCommerce.io respondió 4 de julio de 2022

Hi Tiziano,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

Fecha de modificación: 6 de diciembre de 2022

Great customer support! Response very was fast and helped me a lot with some errors in the page. Now everything works very good thanks to Rosa!! :)

SI BEAUTY LTD
Letonia
Casi 2 años usando la aplicación
OneCommerce.io respondió 6 de diciembre de 2022

Hi Sintija,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Fecha de modificación: 6 de octubre de 2021

The assistance from Lisa was Fantastic. A lesson on being able to take a small business Global. The service couldn't have been better. Thanks Lisa. Youre a legend. Very Easy to use.

Art By Bodge
Australia
Casi 2 años usando la aplicación
OneCommerce.io respondió 27 de septiembre de 2021

Hi there,

This is Hubert from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Hubert
Transcy - Translate Language and Convert Currency

31 de julio de 2022

Thank you very much for Scarlet. She helps me to solve the problem. It takes 5-10 mins to finish the installation, thank you!

Greenrich Beauty
RAE de Hong Kong (China)
Casi 2 años usando la aplicación
10 de marzo de 2022

Very good support, Jennifer helped from the start to launch. Whenever I deal with a problem no matter when they just help me instantly

Royalistikprint
Suecia
Casi 2 años usando la aplicación
OneCommerce.io respondió 11 de marzo de 2022

Hi Haider,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Fecha de modificación: 8 de noviembre de 2022

Great app so far. Works just like intended. Also worth noting their customer service wrote instantly to help me onboard. Thanks for the support @ Neville.

Simpel Surdej Studio ApS
Dinamarca
Casi 2 años usando la aplicación
OneCommerce.io respondió 14 de abril de 2021

Hi Brian,

My name's Amelia from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Amelia
Transcy - Translate Language and Convert Currency

Fecha de modificación: 28 de octubre de 2021

App assistant - chouxie has been very helpful and would probably subscribe this app. Other than reaction time waiting, this app is definitely a good inbuild system for your shop to have bilingual, trilingual or multilingual accessibility.

ODELE Cosmetics
RAE de Hong Kong (China)
Casi 2 años usando la aplicación
OneCommerce.io respondió 29 de octubre de 2021

Hi HonShelley,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency