Reseñas (5.689)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
1 de octubre de 2022

I just installed the Transcy app with a 14 day trial. I have had a great experience, customer service was there as soon as I installed-LIVE and assisted with all of my newbie questions. I have been searching for an app for awhile and tried a few for free and very disappointed. The translations are accurate but I will have to correct a few words-totally expected. Overall great!!! The currency was easy too. This is the perfect app for Canadians who need French for their website to comply with bill 96. (French language law includes ecommerce sites selling into Quebec, which is the 2nd most populated Provence in Canada) Mirene and Tee were awesome support techs who helped me with all of my concerns and questions. The onboarding experience was the best! I wish I knew about this app sooner!!! 40ish year old Shopify store owner-R

ArcticRoseCo
Canadá
Más de 1 año usando la aplicación
OneCommerce.io respondió 3 de octubre de 2022

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

23 de septiembre de 2021

I was an excellent app that helped me a lot and made my work easier to get more conversions without much hassel

JDN Online
Australia
Más de 1 año usando la aplicación
OneCommerce.io respondió 23 de septiembre de 2021

Hi Sachee,

This is Daria from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daria
Transcy - Translate Language and Convert Currency

7 de febrero de 2022

Thanks for help ! very good customer service. I recommend this application. It's simple and well done !

STUDIO
Canadá
Más de 1 año usando la aplicación
OneCommerce.io respondió 8 de febrero de 2022

Hi Bianca,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

5 de enero de 2022

Grande app, e assistenza clienti perfetta!
Appena installata sono da circa 1h con loro in chat per darmi una mano e senza problemi hanno risolto il problema!

NTMB - Nevertoomuchbasic
Italia
Más de 1 año usando la aplicación
OneCommerce.io respondió 6 de enero de 2022

Hi Matteo,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

30 de enero de 2023

staff iris is very helpful and the app brings more traffic to my store. less questions from customers

Mrs Flowercake
RAE de Hong Kong (China)
Más de 1 año usando la aplicación
OneCommerce.io respondió 1 de febrero de 2023

Hi Clarins,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

Fecha de modificación: 30 de septiembre de 2021

This app is one of the best additions to our store, it allows us to reach an audience we otherwise would not be able to - international foreign-speaking customers. As an English speaking company, communicating to those who do not speak our language is something we find great value in. Getting our message heard and our product seen by those far and beyond our verbal abilities is game-changing and enabling of our goal to reach as many people as possible. The broad range of functionality this app brings gives us the freedom to tinker with so many aspects that influence how customers see our store. Not only that, but this app's obliging customer support team have been instrumental in implementing this app, making sure we're comfortable every step of the way and helping out wherever needed. We highly recommend this app to those looking to have their store accessible to people of other languages.

Croganam
Irlanda
Más de 1 año usando la aplicación
OneCommerce.io respondió 1 de octubre de 2021

Hi Kenneth,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

19 de mayo de 2022

amazing, she was perfect, your help was great. I will definitely use this service for a long therm cuz the customer service is nice. thanks a lot !!!

Kaych
Francia
Más de 1 año usando la aplicación
OneCommerce.io respondió 20 de mayo de 2022

Hi Thibaut,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

8 de julio de 2022

They help put the position in the right place. Good Service and I am very happy to have such a fast. Highly recommend!

YIFU DISPLAY
China
Más de 1 año usando la aplicación
OneCommerce.io respondió 18 de julio de 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Fecha de modificación: 15 de junio de 2021

This app is easy to manage translation on your website.
Customer support is fast responding and helpful.

LÝFT
Japón
Más de 1 año usando la aplicación
OneCommerce.io respondió 15 de junio de 2021

Hi there,

I'm Selina from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Selina
Transcy - Translate Language and Convert Currency

13 de julio de 2021

Easy to Use app with good translation engine as well and Great Support team easy to work with. Offered additional Features to help my store

Kamala Stores
India
Más de 1 año usando la aplicación
OneCommerce.io respondió 13 de julio de 2021

Hi Abishek,

This is Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency