Transcy: AI Language Translate

Transcy: AI Language Translate

Arvostelut (2 802)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
18. heinäkuu 2024

customer support is top notch if you have an issue they will do whatever they could to solve it to you

GT World of Beauty International
Saksa
6 kuukautta sovelluksen käyttöä
OneCommerce.io vastasi 23. heinäkuu 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

22. lokakuu 2024

never had a better support experience than here! the team is pretty awesome !

IKARUS Sports & Lifestyle GmbH
Saksa
15 päivää sovelluksen käyttöä
OneCommerce.io vastasi 8. marraskuu 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

30. elokuu 2024

The worst application, two days trying to make it work and nothing. Frustrating and unnecessary work. The cheaper apps are just as good, if not better, than what is offered here. Not satisfied at all, and I do not recommend it.

Pasquín Store
Yhdysvallat
Noin 16 tuntia sovelluksen käyttöä
OneCommerce.io vastasi 2. syyskuu 2024

Hi Pasquin,

This is Jack and we apologize for any inconvenience causing to your experience

- We understand your frustration, and we sincerely apologize that our previous solution didn't resolve your issue. We know how frustrating it can be to encounter a problem that persists despite our best efforts. It's important to us that you feel heard and understood, and we want to assure you that we're committed to finding a resolution that works for you. We've reviewed your situation carefully, and we're taking a fresh approach to finding a solution that addresses the core of your issue.

- We have seen that one of our colleagues is reaching out you via email, please check your email and let them know if you need further support

Hope to hear from you soon

Regards,
Jack
Transcy by OneCommerce

26. elokuu 2024

The app works good. But I am having terrible issues with the help agents. They made my problem worse. I just needed help with ONE word translated and now I have to pay to fix their mistake! I am really feeling helpless at the moment.

Hans Breuker
Alankomaat
3 kuukautta sovelluksen käyttöä
OneCommerce.io vastasi 28. elokuu 2024

Hi there,

This is John and we personally apologize for any inconvenience causing to your experience

- For unexpected support from the agent, we will recheck their work carefully and have a proper training to improve the service. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

- We have seen that one of our colleagues is reaching out you and provided the relevant solution, please check your email and let him know if you need further support

Regards,
John
Transcy by OneCommerce

18. heinäkuu 2024

Ein super Support und eine App die zum Großteil einfach zu bedienen ist.

Der freundliche und immer verfügbare Support hat mir geholfen alte Fehler aus meinem Theme zu beheben, so das ich jetzt wieder übersetzen kann. Super arbeit!

Die App ist sehr übersichtlich aufgebaut und lässt sich gut bedienen, doch würde ich mir wünschen das ich jede Seite oder Section einzeln mit dem jeweiligen gesamten Inhalt aufrufen kann, um sie zu übersetzen. Momentan muss ich in die Suchleiste jeden Begriff eingeben um sie übersetzen zu können.
Mit dieser Verbesserung steigt nochmal die Übersichtlichkeit.

Benjis seeds
Portugali
2 kuukautta sovelluksen käyttöä
OneCommerce.io vastasi 23. heinäkuu 2024

Hi Benji,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

13. tammikuu 2025

Polaris from customer support was very helpful

Keryl
Italia
8 kuukautta sovelluksen käyttöä
OneCommerce.io vastasi 16. helmikuu 2025

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

Muokattu 13. maaliskuu 2025

Great app and great support

AI Assistant Store
Yhdistynyt kuningaskunta
16 päivää sovelluksen käyttöä
OneCommerce.io vastasi 10. maaliskuu 2025

Hi there,

Here's Jena from Transcy. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

30. joulukuu 2024

Sally helped in a very quick and efficient way when installing the app, I feel confident I would get all the help I need going forward as well. Thank you for your support! :)

Ami Minie
Ruotsi
Noin 2 tuntia sovelluksen käyttöä
OneCommerce.io vastasi 15. tammikuu 2025

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

16. maaliskuu 2025

good

LeBrew
Kiina
4 päivää sovelluksen käyttöä
OneCommerce.io vastasi 25. huhtikuu 2025

Hi there,

Here's Kane from Transcy. Thanks for your review

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

7. helmikuu 2025

Amazing support, thanks !

FuransuParis
Ranska
14 päivää sovelluksen käyttöä
OneCommerce.io vastasi 16. helmikuu 2025

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce