Arvostelut (5 711)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
7. maaliskuu 2024

Everyone is very helpful and quick!

Otter Custom Design
Belgia
3 päivää sovelluksen käyttöä
OneCommerce.io vastasi 12. maaliskuu 2024

Hi Steven,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

30. maaliskuu 2024

super service , thank you =) =) =) =) =)

TeraNorme
Espanja
Noin 11 tuntia sovelluksen käyttöä
OneCommerce.io vastasi 5. huhtikuu 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

2. helmikuu 2024

cause the helping center is perfect and co operated and this is the best app and best help services i have ever seen thank you sooooooooo much

toyoo
Arabiemiirikunnat
2 kuukautta sovelluksen käyttöä
OneCommerce.io vastasi 6. helmikuu 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

7. toukokuu 2024

Bait and switch. They claim that they offer you unlimited AI translations for 1 language, only to find out that the app is completely useless without the paid subscription.

Ghany Moteleb | Effective mental health treatment
Egypti
24 minuuttia sovelluksen käyttöä
OneCommerce.io vastasi 8. toukokuu 2024

Hi there,

This is Andy and I apologize for any inconvenience causing to your experience

- We understand that the free plan may not have met all of your expectations. Our free plan is designed to provide a basic experience with our service. We offer a range of paid plans with additional features and functionalities that may be more suitable for your needs. We'd be happy to discuss these options with you further and help you find the best solution. We are always working to improve our services and appreciate your input.

- To be specific we're offering one target language with AI translation and one target currency on Free plan. Also you're still in 7 trial days, please experience the app with any paid plans during this period of time without charge

- We have seen that one of our colleagues is reaching out you, please check your email and let him know if you need further support

Regards,
Andy
Transcy by OneCommerce

12. huhtikuu 2024

Customer support is so helpful. They make reaching out easy and efficient.

BIRD CLUB
Yhdysvallat
Noin tunti sovelluksen käyttöä
OneCommerce.io vastasi 19. huhtikuu 2024

Hi Brett,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

Muokattu 23. kesäkuu 2024

no he tenido buena experiencia, da errores, la geolocalizacion no funciona correctamente, satura el servidor con un loop infinito de recargas y finalmente deja tu pagina fuera de linea, tiene muchos fallos, el precio es muy elevado para una aplicacion asi

Ridewood
Saksa
20 päivää sovelluksen käyttöä
OneCommerce.io vastasi 23. kesäkuu 2024

Hi there,

This is Fiona from Transcy and we sincerely apologize for any inconvenience causing to your experience

We have seen that one of our colleagues is following your case, he gave you clear explanation along with relevant solutions, please kindly check your email and let him know if you need further support

Hope to hear from you soon

Regards,
Fiona
Transcy by OneCommerce

Muokattu 14. maaliskuu 2024

I had a great customer service with Cris. Thanks

Shohei-collection
Itävalta
26 päivää sovelluksen käyttöä
OneCommerce.io vastasi 23. helmikuu 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

25. huhtikuu 2024

top support und top app!

VistaVogue
Saksa
7 päivää sovelluksen käyttöä
OneCommerce.io vastasi 4. toukokuu 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

28. helmikuu 2024

very fast and professional Harwin

Elisya
Romania
14 päivää sovelluksen käyttöä
OneCommerce.io vastasi 5. maaliskuu 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

6. helmikuu 2024

Customer support is great, helped me setting up the app and resolving all the bugs! Also the translation quality is better than another app I used and it was way easier and faster to translate everything. I still need to evaluate how this app will affect my conversion rate

Newtiful
Italia
Noin 23 tuntia sovelluksen käyttöä
OneCommerce.io vastasi 23. helmikuu 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce