Transcy: AI Language Translate

Transcy: AI Language Translate

Arvostelut (5 886)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
30. heinäkuu 2022

Jennifer was great, she helped me fixed my problem within five minutes. This app also helps for new users with better experience. thank you

Astr0night
Yhdysvallat
Vuosi sovelluksen käyttöä
Muokattu 1. tammikuu 2023

Original review: Strongly recommend this app. Automatic translations from English to German are very good over all. In the few cases where they are a bit off, it's easy to edit them manually. Also great customer support.

Edit January 2023: I downgraded my initial review from 5 stars to 1 star. The recent update of this app is absolutely horrible. It made the app terribly uncomfortable to use, finding the respective website sections I want to translate now takes me HOURS. The content inside the sections takes forever to load. Instead of trying to sell me your partner apps about how to increase my website speed and whatnot why not get a decent structure for this app? The old structure was easy to navigate, now you spend hours finding the thing you want to translate. I will uninstall Transcy and find a different translation app.

Natasha Riha Photography
Itävalta
Vuosi sovelluksen käyttöä
OneCommerce.io vastasi 17. marraskuu 2021

Hi there,

I'm Kaylin from Transcy and we sincerely apologize for your unexpected experience with our app

First of all, we truly understand how hard to get to know due to the recent change of app's interface, however we highly appreciate your empathy on this situation because of Shopify's rule so we have to redesign, but when redesigning the app's interface we have tried to design how it's look like as similar as the old version so that the existing users are easily familiar with

Once again please accept our deepest apology, please consider to give us one more chance to support you with the highest priority and we will never let you down again

We have seen that one of our colleagues is reaching out you, but unsuccessful, please kindly check your email and let him know if you need further support.

Regards,
Kaylin
Transcy by OneCommerce

11. helmikuu 2022

I was testing how the language versions work, the free plan. The support was awesome, very friendly and quick. I did not test other than the free plan features!

pesulafiskars
Suomi
Vuosi sovelluksen käyttöä
OneCommerce.io vastasi 14. helmikuu 2022

Hi Reetta,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

30. elokuu 2022

Il servizio clienti è sempre disponibile e l'app funziona. Comunque dopo aver tradotto automaticamente lo store è possibile apportare modifiche per correggere eventuali errori. Credo sia una ottima soluzione per chi intende esplorare nuovi mercati di sbocco. Consiglio

FOULARD.FASHION
Italia
Vuosi sovelluksen käyttöä
3. elokuu 2021

Very good app, price performance is unbeatable. Got the app set up very quickly. Then a lot of problems came up. I then wrote the support, madness, so a help I have not seen with any app. Support +++++

fixedo
Saksa
15 päivää sovelluksen käyttöä
OneCommerce.io vastasi 3. elokuu 2021

Hi Viktor,

This is Laelia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Laelia
Transcy - Translate Language and Convert Currency

28. tammikuu 2022

Useful for easy and simple language translation and currency display.
We set it up in no-time and received quick feedback on our questions from customer service

staiystore
Saksa
15 päivää sovelluksen käyttöä
OneCommerce.io vastasi 29. tammikuu 2022

Hi Metch,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

31. elokuu 2023

I'm super happy with Transcy and their amazing service on the chat. I even went GROWTH on the first day . . very Cool App!

loveliesstudio.com
Tanska
15 päivää sovelluksen käyttöä
OneCommerce.io vastasi 7. syyskuu 2023

Hi Jacob,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

4. maaliskuu 2022

I like this app. The only thing is that there is now way to translate a word once on the entier website, I have to translate it everywhere it appears.

Bourrienne Paris X
Ranska
Yli vuosi sovelluksen käyttöä
OneCommerce.io vastasi 6. maaliskuu 2022

Hi Valentine,

Here's Oriana. Thank you so much for your review.

Based on your concern, I seem not to catch your point clearly, as I have seen that my colleague is following up your case, please let them know if you need further support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Muokattu 11. helmikuu 2024

We had great services from the team to solve our issue with embedding the switcher. Rose supported us in solving the issue; great work and a great tool

NATUREZONA
Saksa
Vuosi sovelluksen käyttöä
OneCommerce.io vastasi 1. kesäkuu 2023

Hi Murugaiah,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

16. helmikuu 2022

Flora was great help in setting up the app and explaining how it all works. App is easy if youre looking to add multiple currencies and languages to your site. They do require you to pay more for more languages and currencies. Overall was a good experience.

FlowCanna
Japani
15 päivää sovelluksen käyttöä
OneCommerce.io vastasi 16. helmikuu 2022

Hi Jonathan,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency