Transcy: AI Language Translate
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Getting a few errors and bugs sometimes, but the customer service is awesome and they are very helpful and gets my problems solved.
Hi Hitomi,
I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for positive review.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency
Great app! Currency and language all in one solution. Love the fact that it changes language based on where the customer is located. Support is always there to help and replies are speedy! Will definitely recommend this app 05/10/2022 - Transcy recently had an update which resulted in some of my currencies showing 3 decimals. I have contacted support and got the following reply " Sorry this cannot be changed" For this reason we're forced to look for a different app. I'm rather disappointed that something as simple as decimals cannot be rectified. This issue provokes my customers and scares them away. Transcy is a great app, the support team is always quick to answer, but if your business is world wide, best to look for an app that has only 2 decimals for pricing.
Hi Gidion,
I'm Marcus from Transcy and we're sorry for any inconvenience causing to your experience
In relation to your issue, around 2 months ago, we have updated our app by turning 2 decimals into 3 decimals and we have got some feedback about this, our team has realized this and will add more option with 2 decimals in the next releases, once it's officially released you will be informed accordingly, so we highly appreciate your empathy on this situation
As a temporary solution, you could use Custom rounding function to edit it manually. Kindly go to Currency setting> Edit> scroll down and you will find a place to edit
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Marcus
Transcy by OneCommerce
Great customer service! Much better than the previous translating app we used. Needs some time to understand the navigation within the app but overall very good app.
Hi Tim,
This is Scott from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Scott
Transcy by OneCommerce
Does exactly what it needs to do and great support!. It's very feature rich and has many customization options. I had problems getting the widget to embed on a custom theme, but Jennifer helped sort it out quickly and with no problems. Great app and support!
Hi Andrew,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
Great for translations, support was very helpful in solving some issues we couldn't fix on our own. Recommend it!
Hi there,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
Great customer service. Got help with the setup and i turned out to be a very good app with all built in features
Hi there,
This is Jocelyn. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy - Translate Language and Convert Currency
Buenas atención, veremos a ver como funciona, pero de momento van guiando amablemente y paso a paso. Saludos,
Hi there,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
Super service and special support. Daisy doing the setup for me in 2 min. and she is very very friendly. Thank you
Hi Efstratios,
This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Shirina
Transcy by OneCommerce
Amazing App and even better support.
I have never left a review before on an App but with Transcy I have to.
I have been planning to translate our website for a long time and researched every app before doing so, I tried a few before trying transcy and the others were just not very easy to use or didn't have the full features that transcy does for editing.
For anyone looking for a translation app for their store and are unsure what to choose Transcy is the one.
A big thank you to Giselle, Karina, Joyce, Violet etc. in support!
Hi there,
My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kelly
Transcy by OneCommerce
The service is extremely fast and absolutely great! my 5 stars are absolutely right! I had a small problem because I'm using a fairly new theme, briefly mentioned in the helper menu and a short time later it was already fixed. As I said, I can recommend the app. TOP!
Hi Alexander,
This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Timothy
Transcy - Translate Language and Convert Currency