Arvostelut (5 703)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
26. helmikuu 2023

Customer service is great , i had a problem Annie help me to fix it thank you so much , i recommend this app

YMA
Guadeloupe
Päivä sovelluksen käyttöä
OneCommerce.io vastasi 28. helmikuu 2023

Hi Soraya,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

14. huhtikuu 2022

Very good app, nice with Language and currency in one! Awesome support. Quick help and easy to use app!

HIT THE HAY
Ruotsi
Päivä sovelluksen käyttöä
OneCommerce.io vastasi 16. huhtikuu 2022

Hi Erik,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

Muokattu 27. huhtikuu 2022

Horrible experience. Still having issues now after uninstalling.
Full of bugs. Wish we never installed it.

Piedàterre Venezia
Italia
30 päivää sovelluksen käyttöä
OneCommerce.io vastasi 30. maaliskuu 2022

Hi Andrea,

Here's Jena and we are deeply sorry for unexpected experience with our app

I have seen that one of my colleague is reaching out you, but unsuccessful, please kindly check your email for further help. No worry, we're here to help you until it's completed resolved

Looking forward to hearing from you soonest

Regards,
Jena
Transcy - Translate Language and Convert Currency

22. helmikuu 2022

Great app to manage translations with excellent customer support. We probably won't be using it since it doesn't offer product handle translations.

Meet Harmony FR
Espanja
Päivä sovelluksen käyttöä
OneCommerce.io vastasi 23. helmikuu 2022

Hi Antonin,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

Muokattu 23. marraskuu 2021

I wasnt pleased with the literal Translation so far, but the Support Team tried everything to resolve my problems and satisfy me as their customer. Thank You

JenbooBoo
Saksa
26 päivää sovelluksen käyttöä
OneCommerce.io vastasi 23. marraskuu 2021

Hi Jen,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. On the behalf of my team, I am deeply sorry for your bad experience with our app.

For further investigation your case, I have seen my colleague has sent you follow-up emails to explain more your case as well as some solutions in details, please kindly check it for further help.

Looking forward to hearing from you soonest.

Regards,
Selina
Transcy - Translate Language and Convert Currency

14. helmikuu 2022

Must download this Great Translation and very good customer service highly recommended! Thanks from The Love Erotica

The Love Erotica
Yhdistynyt kuningaskunta
Päivä sovelluksen käyttöä
OneCommerce.io vastasi 15. helmikuu 2022

Hi Kieron,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

24. marraskuu 2021

Lisa helps me a lot! And the app is great. I will recommend this app to my friends. Again, Thanks for helping me, Lisa!

Fyfegirl
Kiina
Päivä sovelluksen käyttöä
OneCommerce.io vastasi 25. marraskuu 2021

Hi Cooper,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

17. maaliskuu 2022

我得到了最好的服务。感谢小姐姐,太棒了。地道的中文,完美的方案。我喜欢 这种合作。哈哈I've sent a collaborator access request to you, please help me accept it to let me fix the 404 error for you, I will need all the requested access

CHOETECH
Yhdysvallat
Päivä sovelluksen käyttöä
OneCommerce.io vastasi 21. maaliskuu 2022

Hi Honglei,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

27. toukokuu 2022

Jeg skulle have ændret mit sprog til svensk men det gik galt igennem kundeservice. derefter skulle der en udvikler på og i mens de var i gang med at oprette fejlen de selv havde lavet, var der fejl på min anden side da jeg køre shopify markets. Jeg mistede salg på dette, men det løste sig til sidst efter 2-3 timer. Så alt er godt og super fint nu

Felince
Tanska
26 päivää sovelluksen käyttöä
OneCommerce.io vastasi 30. toukokuu 2022

Hi there,

I'm Marcus. Thanks for your review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

13. huhtikuu 2023

Great work i use this app on all my shops. The support is verry Nice! Thank you Cassie :) If you have any Question the Support help you.

WOMBEST
Sveitsi
Päivä sovelluksen käyttöä
OneCommerce.io vastasi 18. huhtikuu 2023

Hi Stefan,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce