Transcy: AI Language Translate

Transcy: AI Language Translate

Arvostelut (5 885)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
2. tammikuu 2021

My experience with this application is good, the translations are correct and the visual environment of the application is intuitive and efficient.
My overall rating is correct, good customer support, thank you very much Lisa for your kindness. A cordial greeting,

Wine Sensations by Son Roig
Espanja
15 päivää sovelluksen käyttöä
OneCommerce.io vastasi 3. tammikuu 2021

Hi there,

This is Nolan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Nolan
Transcy - Translate Language and Convert Currency

15. toukokuu 2022

I installed the app for a second language and a second currency. I had some issues first for seeing the switcher correctly. I asked the support for help and they helped me really in one minute and fixed it. Great!

luceotique
Sveitsi
Noin 14 tuntia sovelluksen käyttöä
OneCommerce.io vastasi 17. toukokuu 2022

Hi Tatjana,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

25. joulukuu 2022

Very friendly customer support, always available to solve problems...Recommend the app ! Awesome!!!!!

NewStyle™️
Italia
Noin 14 tuntia sovelluksen käyttöä
OneCommerce.io vastasi 27. joulukuu 2022

Hi Armando,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

20. huhtikuu 2022

The app is amazing but the support is even better! Jennifer helped with all my troubles and was so kind! I love this app!!

Aimulos
Alankomaat
Noin 14 tuntia sovelluksen käyttöä
OneCommerce.io vastasi 26. huhtikuu 2022

Hi Kework,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

20. kesäkuu 2022

Très interressant bien que ce soit bizarre qu'une appli de traduction ne propose pas son back office en plusieurs langue !! Sinon Service client rapide.

BASIC SURVIE
Ranska
15 päivää sovelluksen käyttöä
OneCommerce.io vastasi 22. kesäkuu 2022

Hi there,

My name's Kelly. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy - Translate Language and Convert Currency

21. kesäkuu 2023

Really appreciate the support team, Marco really helped me out with both apps and he is vevry fast.

WWE Store
Yhdysvallat
Noin 14 tuntia sovelluksen käyttöä
OneCommerce.io vastasi 22. kesäkuu 2023

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

23. tammikuu 2021

App provides a good level of content translation. It would be nice if it handeled better the checkout translation, because we didn't get it to work for our shop even with the help of app support.

The Secret Gardens
Ranska
17 päivää sovelluksen käyttöä
OneCommerce.io vastasi 24. tammikuu 2021

Hi there,

Here's Jessica from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused.

As we have checked your case and seen that my colleague has already responsed you. We informed you that there was the problem with the theme in re-directing the check out url. It would be great if you could help us to contact the theme developer or cc the theme developer in the email thread. So that we could have a further discuss on how to have the issue solved.

If you have further query, please contact us in the email thread or send the new ticket to our support mail: support@fireapps.io. We are always available to support your issue.

Regards,
Jessica
Transcy - Translate Language and Convert Currency

1. lokakuu 2022

molly from onecommerce was really nice and helpful, she found answers to every question I had. Great app in general, does what it is supposed to do.

Goldiewatch
Italia
Noin 13 tuntia sovelluksen käyttöä
OneCommerce.io vastasi 3. lokakuu 2022

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

27. toukokuu 2021

This is my first time use this app and I feel great about it. especially with the assistant who guided me through the whole settings !

零居 Zeroliving
Taiwan
Noin 13 tuntia sovelluksen käyttöä
OneCommerce.io vastasi 27. toukokuu 2021

Hi Guan,

Here's Jake from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jake
Transcy - Translate Language and Convert Currency

Muokattu 5. toukokuu 2021

DO NOT USE THEM! 24/7 - NOT TRUE
TRANSLATION IS HORRIBLE, DO NOT TRUST THEM!
PROMISE YOU WILL REGRET! DO NOT TRUST THEM, DO NOT TRUST THEM, DO NOT TRUST THEM! FAKE FAKE FAKE FAKE HORRIBLE HORRIBLE HORRIBLE!!!

MAuto
Italia
15 päivää sovelluksen käyttöä
OneCommerce.io vastasi 29. huhtikuu 2021

Hi Joe,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for this inconvenience caused and sadly to see your updated review from positive to negative like this.

We're still serving all users via 24/7 live chat or email. For your case, because the issue is related to complicated code, so we need forward your case to concern team as Developer team to check and fix it further, as a result, it needs to spend more time to investigate the root cause and fix it completely.

As I have checked and seen that you're having an active chat with my colleague, please let them know if you need further support. Once again hope you sympathize for us and enjoy your experience with us.

Best Regards
Anna
Transcy - Translate Language and Convert Currency