Transcy: AI Language Translate
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Translating the store is a real chore and Shopify does not support all required translations. That is why we decided to give Transcy a try. So far, it has worked really well although it is not always intuitive to operate. The support is really good though so that problem is mitigated by the professional assistance one can get.
Hi there,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io
Regards,
Kane
Transcy by OneCommerce
Eleanor has been a big help with answering and fixing any inquiry i have had so far with them.
App itself is full of handy features & has been powerful for our business to reach other countries in the EU. Love and recommend it!
Just started with the app. I was looking for a good translation app for my Shopify store since the free Translate & Adapt app has a limit for 2 languages.
I needed a translation app which is affordable, good and fast customer service, minimum of 3-5 languages, easy to intall and work with, and most important, unlimited translated words.
After looking into all kinds of apps, compatible with shopify. I started with Weglot. But although they were kind, the response time was slow, only between 9am-6pm, and only by email. Moreover, within a few hours I reached the wordlimit, forcing me to upgrade to a more than twice as expensive plan.
Next in line was Transcy, and I am happy to go for this one. Easy to install. Let's you customize the switcher and most important, translated words are unlimited!!
An automated cs gives very fast and extended information. But when you need help of an actual support agent, this is done by chat which works better and faster than email. Shawn helped me out very quickly and all is working great now. Thank you Shawn!
So, hopefully Transcy will keep me happy over time :-)
What great support! I had an issue with currency conversion and reached out to Trancy. They fixed it in less than 24 hours, even though the problem was related to the theme and not Trancy.
Hi there,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our live chat or email us at support@transcy.io
Regards,
Selina
Transcy by OneCommerce
I’ve received support a few times, but the assistance Polaris provided while setting up Transcy on our website truly stood out. She guided us through the entire process step-by-step, explaining everything clearly and making sure we understood each part. Her professionalism, patience, and attention to detail were exceptional. It was a fantastic experience, and I truly appreciate her dedication and support!
Hi there,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io
Regards,
Bellamy
Transcy by OneCommerce
Amazing translation app! Using it daily for our e-commerce and it saves us tons of time. Support team is excellent - they respond quickly and always find solutions to any issues. Particularly impressed with how well it handles third party applications. Good job!
Hi there,
Here's Jena from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io
Regards,
Jena
Transcy by OneCommerce
I’ve been using Transcy to manage multiple languages on my Shopify store, and the experience has been outstanding. The app is user-friendly and integrates seamlessly with my store, helping me reach a global audience effortlessly.
A special shoutout to Lee from the support team for the exceptional assistance! Lee was quick, knowledgeable, and went the extra mile to make sure all my questions were answered. I truly appreciate the patience and professionalism shown during our interaction.
I highly recommend this app to anyone looking to expand their store’s reach with multilingual support.
Hi there,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce
I had an issue with a sentence that had been removed in my main language but was still visible in certain other languages. I contacted customer service about this, and they helped me quickly and efficiently. The problem was resolved the same day.
Hi there,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io
Best Regards
Mirabel
Transcy by OneCommerce
Eleanor is a great agent, she helped me do all the translations. Great thumbs up!
Hi there,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io
Best Regards
Mirabel
Transcy by OneCommerce
I had great service and it was very fast an efficient.
Thank you
Hi there,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce