Transcy: AI Tradurre la lingua

This app is a fraud. I took the starter plan with 100.000 words. It said that I could translate till 5 languages. After that, the translation was not completed due to excess of words. Everything okay till here. I decided to delete 3 languages that I considered less important and retry to complete the translation at least or the other 2. MY WORDS WERE STILL AT 0 !!! I contacted the "24/7 costumer ...

I literally wasted about two hours of my time. I want to translate my site into Arabic, but unfortunately the conversation was a waste of time because the employee did not answer my questions in the first place. Every half hour he sends me a message and send me a link that has nothing to do with the question. In the end, I ask him to refer me to speak to another employee, and then he tells me ...

this is absolutely a waste of time and money, the app is unable to translate our products by bulk, even though we committed to pay the most expensive plan

Dejó de funcionar. El botón de traducción ya no parece en mi pagina de shoppify. No sé mas que decir para junta 100 caracteres

Free version only applies to the stores created within 60 days. Also I activated the free period to see the performance before buying. The app added words before and after every single translation without giving a warning. It destroyed my previous translations which cost me hours to fix.

the machine translation is not correct, there is no response from customer services , app slower down speed , hard to use

Jennifer from support is really slow. I have asked to connect with another agent, but nothing happens. Translation doesn't work properly on mobile pages, but I can't find help for this. And all the problem is not over here. Today I am dealing with Johnson from support. I have site speed decreased from 77 to 49. And all the language selections are messed up.

Language not even accurate, worse than google translate not even kidding, 24/7 support was a joke. Would not recommend it at all to be honest, Ive asked them to remove the charges to my account pricing 17$, ill update if they havent removed it.

This app is terribly cumbersome and not easy to use. Without support you are lost. They're all trying, but they made my shop unusable for 24 hours. Never again. I was fooled by the previous reviews.

The free plan is horrible
my default language is traditional Chinese and add English language.
The AI translate auto translate my brand name (HETKINEN, which is not in Chinese) to English (wait a minute), and I cannot override it. Besides, when I continually add item to cart on the product page, the buy now button wording would duplicate to "buy nowbuy nowbuy nowbuy now buy now. nowbuy now...."