Transcy: AI Tradurre la lingua

Transcy: AI Tradurre la lingua

Recensioni (5.961)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
1 aprile 2022

Too many issues with this app. Edits cannot be done on pages done with a PageBuilder, it's not compatible with 3rd party apps. The team tried to solve this and deleted our tab app without our consent to make their app work - if we hadn't asked what they did to make the app work they wouldn't have told us. All in all very unprofessional, low quality auto-translations and basically a waste of 7+ ...

HOUSEOFVINCENT
Danimarca
Circa 16 ore di utilizzo dell’app
OneCommerce.io ha risposto 4 aprile 2022

Hi Julie,

This is Kevin and please accept my deepest apology for this inconvenience.

For unexpected support from my agent, I personally talked directly to them in order to ...

Data modifica: 10 dicembre 2020

if there was a zero star , i would definitely give them zero , their support team offered me to help installation . after few hours i noticed that they have messed up my store`s coding and my store got broken because of them . as a result , lost few hundreds dollars in sales and now they are just saying sorry . the worst app ever . never go for it .NEVER EVER. (10 of December update to my comment ...

ShahAdvisor
Regno Unito
Circa 16 ore di utilizzo dell’app
OneCommerce.io ha risposto 9 dicembre 2020

Hi there,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused.

Regarding to your ...

5 giugno 2022

Worst app! Doesn't solved my issue and wanted full access of my site!!! I don't give access and they remove my switcher!! I can't believe they did this!

Liberté Vogue
Singapore
Circa 15 ore di utilizzo dell’app
OneCommerce.io ha risposto 7 giugno 2022

Hi Sandra,

This is Justin and we're deeply sorry for your unexpected experience with our app

In relation to your concerns as following:

First of all, we fully take ...

18 aprile 2022

No idea if the app is good, but there is no free plan as promised in the description. But the support team was quick to explain at least

The Bloody Good
Germania
Circa 14 ore di utilizzo dell’app
OneCommerce.io ha risposto 18 aprile 2022

Hi Nadine,

This is Helen and we're deeply sorry for your unexpected experience with our app

Regarding to your concern, we're offering 4 plans including Free plan as well. For ...

Data modifica: 2 gennaio 2022

Buggy! Translated only parts of the page. Screwed up the reviews from Judge.me altough they write that they integrate with Judge.me and now all my reviews are gone after I allowed them access to my site. Now I have to ask support from Judge me to rectify the problem and hope nothing worse then that.

Barista och Espresso
Svezia
Circa 8 ore di utilizzo dell’app
OneCommerce.io ha risposto 3 gennaio 2022

Hi Noah,

I'm Andrew from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for any inconvenience causing to your store.

As I have ...

Data modifica: 29 aprile 2022

The support is awesome, got helped all the way through the process of installing it. I have only tested the app a for a couple of minutes but the translations seem accurate. The one thing that king of dissapointed me was that on the shopify store it gives a free plan as an option, but that plan is only available for very new stores. *UPDATE*
I decided to update my review to 1 star because of the ...

upgraderc
Belgio
Circa 8 ore di utilizzo dell’app
OneCommerce.io ha risposto 5 maggio 2022

Hi Antonio,

Here's Vincent and we sincerely apologize for this inconvenience causing to your store.

For unexpected support from my agent, I personally talked directly to them ...

23 febbraio 2021

Useless. It drained all my words by translating english to english. Also ongoing translation was not able to be cancelled. No warning that only 3% of the website was going to be translated (We accidentaly chose a category og 67.000 pages and was not able to stop it. We spoke to support and they stopped replying. Also, the support was calling me "Dear" all the time, who does that? Wasted 40 USD.

Invasion Games SE
Svezia
Circa 7 ore di utilizzo dell’app
OneCommerce.io ha risposto 24 febbraio 2021

Hi there,

I'm Jess from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for the inconvenience caused to your store.

As I ...

30 agosto 2021

Not usefull for shop with 1000 products and huge menu! Saving each manual line to edit take 7-20 seconds. You can not search for missing wrong translations. Please write in desc . that app is usefull only for small shops for 10-50 products maybe...

Surfnow.eu
Slovenia
Circa 6 ore di utilizzo dell’app
OneCommerce.io ha risposto 31 agosto 2021

Hi Patrik,

Here's Miranda from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for this inconvenience caused to your store. ...

27 gennaio 2023

4 hours to translate 1 single page (with the help of the support team)..

I don't write reviews often, but for this one I have to. I've tried this app due to the good reviews, but was far from good unfortunately. The interface was difficult to navigate and I had trouble finding the right sections to translate. Additionally, the support team tried tried their best, but didn't also know how some ...

Maxxim Paris
Paesi Bassi
Circa 5 ore di utilizzo dell’app
OneCommerce.io ha risposto 30 gennaio 2023

Hi Sam,

I'm Brian from Transcy and we sincerely apologize for your unexpected experience with us.

Regarding to your main concerns as following:

1. For unexpected support from ...

26 settembre 2021

The chat support seems more interested on getting reviews than ensuring I got the app correctly installed. Right after each question I had related to the recent installation they just kept asking for this review. Poot translation. Uninstalled within the first 2 hours.

vegano.digital
Costa Rica
Circa 5 ore di utilizzo dell’app
OneCommerce.io ha risposto 27 settembre 2021

Hi Victor,

This is Amanda from Transcy - Translate Language and Convert Currency Customer Support Team. I sincerely apologize for this inconvenience causing to your ...