Recensioni (5.740)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
18 maggio 2023

Its good and good support. They help you set up the button which is very goood. I appreciated the nice supportive help.

Schwifty Art
Germania
7 mesi di utilizzo dell’app
OneCommerce.io ha risposto 23 maggio 2023

Hi Amir,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

21 gennaio 2022

我选择了免费的套餐,用于我的在线商店,可以选择一种语言自动翻译,中间遇到问题客服很迅速的回复并提供了帮助。目前很流畅的自动把在线商店中原中文翻译成为西班牙文,如果仅面对单一国家的市场,免费版本推荐使用。

osprouts
Francia
7 mesi di utilizzo dell’app
OneCommerce.io ha risposto 24 gennaio 2022

Hi ZHAONA,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

Data modifica: 9 marzo 2023

i was helped by Harwin on multiple issues related to the uk market, solved the problem quickly. Perfect

ClipMyNips
Italia
7 mesi di utilizzo dell’app
OneCommerce.io ha risposto 10 marzo 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

19 agosto 2021

Sometimes it has technical problems, but the support team is there to help! Don't hesitate to ask them about any problems you're having.

Puppy Bohème
Danimarca
7 mesi di utilizzo dell’app
OneCommerce.io ha risposto 21 agosto 2021

Hi Joan,

I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for your review.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Joyce
Transcy - Translate Language and Convert Currency

28 marzo 2022

I had some difficulties while trying to embed the widget into my website cause the default floating widget is blocking my menu. So, I reached out to the Jane (the support) and she helped me solved everything to my specification within minutes. Totally would recommend anyone who's looking for a currency converter app. This is really good :)

StudioG.Store
Malaysia
7 mesi di utilizzo dell’app
OneCommerce.io ha risposto 30 marzo 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

Data modifica: 12 febbraio 2021

Es buena, sin embargo hay que revisar las traducciones ya que no es tan preciso. No puedes modificar los precios, entonces si quieres vender más caro en otro país, no es posible.

NOFF B2B
Messico
7 mesi di utilizzo dell’app
OneCommerce.io ha risposto 14 febbraio 2021

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy.

Regarding to your concern, if the translation is not correct, you can edit it manually. Another concern is that "You cannot change the prices, so if you want to sell more expensively in another country, it is not possible.", you please help me elaborate this, so we can help you further.

As I have seen that you are having an active chat with my colleague, please let them know if you need further support.

Regards,
Muffin
Transcy - Translate Language and Convert Currency

3 settembre 2022

Gracias a la ayuda de Shen, en pocos minutos he conseguido que mi tienda online esté traducida a inglés y francés. Todavía necesito unos días para ver si estoy contenta con el funcionamiento, pero la ayuda de Shen ha sido genial!

Lena Mayo
Spagna
7 mesi di utilizzo dell’app
5 settembre 2022

They helped me installing and it is working great. Now everyone can use the translation option uhulllll

elisatorelly
Stati Uniti
7 mesi di utilizzo dell’app
31 agosto 2022

friendly and professional support friendly and professional support
friendly and professional support

Music glass international
Bulgaria
7 mesi di utilizzo dell’app
27 aprile 2022

It's working so well on my website, the customer service is the best part that they respond and fix the problem super fast.

Just Bloom HK
RAS di Hong Kong
7 mesi di utilizzo dell’app
OneCommerce.io ha risposto 4 maggio 2022

Hi Hong,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency