Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
18 agosto 2023

Very good and quick customer support. My issues were solved quickly without any problems. Easy to use.

Fyor UAE
Emirati Arabi Uniti
8 mesi di utilizzo dell’app
OneCommerce.io ha risposto 23 agosto 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

5 luglio 2023

App isn't super intuitive to use but I got excellent support from Kaity. Thanks for your help today :)

cottoncarrier.fr
Canada
3 mesi di utilizzo dell’app
OneCommerce.io ha risposto 13 luglio 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

Data modifica: 25 aprile 2024

CS is great. But the overall English/French to Chinese are sometimes troublesome. I would recommend translating between Indo-European languages languages but not Chinese

Aerix Co
Taiwan
Oltre un anno di utilizzo dell’app
OneCommerce.io ha risposto 12 settembre 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

11 luglio 2023

Some of the product buttons cannot be excluded from translation. But when I contacted the support team they very kindly did the manual exclusion by coding for me. Overall not a bad experience.

Ferret Tools
Nuova Zelanda
11 giorni di utilizzo dell’app
OneCommerce.io ha risposto 13 luglio 2023

Hi there,

This is Jocelyn from Transcy. Thank you for your review.

We're happy you had a good time with us! Thanks for your trust

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

6 giugno 2023

There were a few limitations wrt. 3rd party translations and currency displays. All in all a great app, easy to use and navigate. Quick response from support team is always a plus!

Kosibox
Norvegia
5 giorni di utilizzo dell’app
OneCommerce.io ha risposto 7 giugno 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy, we will take it into consideration to improve it

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

22 giugno 2023

I am a fan, it was extremly easy to install and now english speaking customers can understand my webshop! Support from Giselle was fab. Everthing got solved, sending videos etc . GREAT.

DORA
Danimarca
Circa 22 ore di utilizzo dell’app
OneCommerce.io ha risposto 22 giugno 2023

Hi Sara,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

15 settembre 2023

Funziona bene, ma non è molto intuitiva

ORTHOBACK®
Francia
29 giorni di utilizzo dell’app
OneCommerce.io ha risposto 18 settembre 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

5 giugno 2023

Superbe équipe très réactive, très gentilles et qui résout tous mes soucis. Par contre certaines traductions ont dû être retraduites plusieurs fois alors que ça avaient déjà été fait. Sinon dans l'ensemble je suis contente.

Orsoko
Belgio
Oltre un anno di utilizzo dell’app
OneCommerce.io ha risposto 7 giugno 2023

Hi there,

Here's Kelly from Transcy. Thanks for your review and feedback about our app

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

24 agosto 2023

No le pongo 5 porque no es perfecta, pero sin embargo soporte me ha ayudado muy rápido y hemos solucionado todo, muchas gracias por sus ayudas y por estár ahí siempre pendientes, muchas gracias. Muy muy buen servicio

Epiphany - Unchallenging Revelations
Stati Uniti
Circa un mese di utilizzo dell’app
OneCommerce.io ha risposto 7 settembre 2023

Hi there,

This is Jocelyn from Transcy. Thank you for your review.

We're happy you had a good time with us! Thanks for your trust

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

21 novembre 2023

MERCI ELEANOR POUR SA MAITRISE DU SUJET ET SONT PROFESSIONNALISME; BRAVO A TOUTES LEQUIPE SUPERBE APPLIS

ASOXE
Stati Uniti
2 giorni di utilizzo dell’app
OneCommerce.io ha risposto 7 dicembre 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce