Transcy: AI Tradurre la lingua

Transcy: AI Tradurre la lingua

Recensioni (5.918)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
5 febbraio 2024

This app is just what I needed to translate my store, which is actually built with a third-party app, and it did the job perfectly!
Loved the advanced options that come with the basic plan alone.
And most importantly, the customer service is impeccable. Karina was very patient and helpful, delivering prompt and beneficial assistance.
Thanks!

Fiber Fusion
Libano
5 mesi di utilizzo dell’app
OneCommerce.io ha risposto 23 febbraio 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

15 maggio 2024

Customer service is always helpful! A good app for running a language store.

Renpho EU
RAS di Hong Kong
Circa un anno di utilizzo dell’app
OneCommerce.io ha risposto 20 maggio 2024

Hi Chak,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

5 marzo 2024

I recently had the pleasure of using Transcy's services for our Shopify store, and I couldn't be more pleased with the outcome. The process was smooth, efficient, and exceptionally beneficial for our business. What stood out the most, however, was the personalized support I received from Tee. Their dedication and assistance went above and beyond, making the entire experience even more valuable.

Plaids Cocooning
Francia
6 mesi di utilizzo dell’app
OneCommerce.io ha risposto 12 marzo 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

6 marzo 2024

Just downloaded the app, wanted to make sure all was working, Giselle, an absolutely 10/10 customer support rep, helped me make sure all was working smooth for my store and customers, stayed on chat for 30 minutes would have had to be to make sure all was operating smooth. Now my store is fully optimized for other currencies and language. I have to mention again Giselle, one issue we faced when making sure all was working, was a glitch translating a timer on another app, she and her team went into my stores code and personally saw to it that the issue would not persist, and fixed it! Can't say enough. Great app, even greater team support!

Modique
Stati Uniti
Circa 2 mesi di utilizzo dell’app
OneCommerce.io ha risposto 12 marzo 2024

Hi Samuel,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

13 dicembre 2023

This app works as it should. the best part is the customer service which makes it amazing. special thanks to Fanny who helped me through all the difficulties i was having setting up the app. 10/10 recommended.

Sparkly Roses
Stati Uniti
Circa un anno di utilizzo dell’app
OneCommerce.io ha risposto 20 dicembre 2023

Hi Abdullah,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

3 aprile 2024

When I first started using the app I had two or three questions and turned to support. The experience was fantastic. Giselle resolved all situations in a friendly way and from then on I started using the App without any further difficulties. So far I can conclude that it is the best translation app I have ever tried.

YNSPO
Portogallo
3 mesi di utilizzo dell’app
OneCommerce.io ha risposto 15 aprile 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

3 dicembre 2023

I have yet to find a customer help service line experience that has run as smoothly and efficiently as the experience I hav just had with Giselle. She understood my request quickly and fixed it via coding even quicker. I'm blown away and oh so very happy!

The Trove
Qatar
Circa un anno di utilizzo dell’app
OneCommerce.io ha risposto 5 dicembre 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

15 febbraio 2024

I hope this review is helpful to someone trying to decide between Transcy and Langify. I recently integrated Transcy into my Shopify store, and I am beyond impressed with the functionality and support provided by this app. Coming from Langify (customer for nine months), I can say that Transcy is more feature-rich and offers a better overall translation experience on your site. Here are a few of the key differences:

1. For starters, Transcy translates all of our 3rd party apps. Langify doesn’t do that. This has been a noticeable upgrade to the shopping experience on our site for Japanese and Thai customers. The complete translation makes the site more aesthetically pleasing and imparts a greater sense of trust.

2. The ease of finding and replacing translations is excellent. The UI/UX is integrated into the Shopify backend, making it more native and intuitive.

3. They also offer DeepL integration, which is much better than Google Translate.

4. Automatic content checking is a huge time saver. It will tell you what has changed at the source of truth and quickly take you to what needs to be updated.

What truly sets Transcy apart, however, is its unparalleled customer service. The customer service team has been exceptional from my initial inquiry to the post-installation support. They are knowledgeable, responsive, and genuinely dedicated to ensuring the success of their clients. On several occasions, they went above and beyond to assist me with customization requests and answer my numerous questions, guaranteeing that the app perfectly aligned with my store’s look and feel. Through all this and across several agents over eight plus days of technical solutioning their customer service demeanor never wavered. They were always polite, responsive, and genuinely friendly. I can say without reservation that this was the best app onboarding I’ve ever had.

TA-TO.com
Thailandia
Circa un mese di utilizzo dell’app
OneCommerce.io ha risposto 23 febbraio 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

30 maggio 2024

they helped me so much with my problems the best app ever! Thank you Cris you reeally helped me out

Lavivé EU
Svezia
25 giorni di utilizzo dell’app
OneCommerce.io ha risposto 11 giugno 2024

Hi Adam,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

15 marzo 2024

When I started one of these standard chat-logs in the new app I could never expected to receive that kind of customer service - everything was very professional and helpful from start to the end. Absolutely amazing experience and I am forever thankful to Giselle as she solved million problems that I had and was very gracious and supporting along the way.
Beautiful and well designed app and EXCELLENT customer support. I LOVED IT!!!

Gemland
Norvegia
2 mesi di utilizzo dell’app
OneCommerce.io ha risposto 19 marzo 2024

Hi Mangirdas,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce