Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
Data modifica: 29 marzo 2024

Didn't work correctly (only showed 2 currencies on the switcher, but I had selected all currencies)

Switcher is ugly imo as well.

Gamer Tech
Portogallo
28 minuti di utilizzo dell’app
OneCommerce.io ha risposto 29 marzo 2024

Hi Miguel,

This is Brian from Transcy and we personally apologize for any inconvenience causing to your experience

- As per check, seem that you have not contacted us via live-chat or email yet so may I know if you had this issue while setting up the app via Quick set-up or directly in our Localization setting?

- Hopefully you can consider reinstalling the app and give us a chance to help you out of this issue.

- One of our colleagues is reaching out you but unsuccessful, she gave you clear explanation on your case, please kindly check your email and let her know if you need further support

Regards,
Brian
Transcy by OneCommerce

15 novembre 2023

Great app! Lee is such a sweet guy; he helped me set up the app and provided prompt responses to any of my questions. Definitely recommended!

Net Caster
Canada
4 mesi di utilizzo dell’app
OneCommerce.io ha risposto 17 novembre 2023

Hi Mackenzie,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

6 ottobre 2023

App is working well, there are some other apps where the customisation would be also needed but otherwise this solution have helped a lot to translate from ENG to local language. We chose the premium plan according to our needs. Customer support is also super helpful and friendly. I would like to mention the speed, how someone is always available and helping out quickly!

QvikLink - Smart Solutions
Estonia
3 mesi di utilizzo dell’app
OneCommerce.io ha risposto 10 ottobre 2023

Hi Paavo,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

20 novembre 2023

Technical support at a very high level! Always in touch, they solve any problem!

M | Art Studio
Israele
7 mesi di utilizzo dell’app
OneCommerce.io ha risposto 28 novembre 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

21 gennaio 2024

Eleanor provided amazing customer service by dedicating considerable time and effort to address the problem.

Olalla's Silk
Svizzera
33 minuti di utilizzo dell’app
OneCommerce.io ha risposto 24 gennaio 2024

Hi Leon,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2 febbraio 2024

Muy buen servicio y rápido.
Comei ofreció un trato muy profesional y eficaz.

Aiklo
Spagna
Quasi 2 anni di utilizzo dell’app
OneCommerce.io ha risposto 6 febbraio 2024

Hi Sergio,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

6 novembre 2023

The customer service is perfect, I had a small problem with the translation of my website. But Bo solved the problem in a flash :). I highly recommend it.

HOWANI
Mozambico
4 mesi di utilizzo dell’app
OneCommerce.io ha risposto 10 novembre 2023

Hi Stefan,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

15 settembre 2023

The App works great, especially using the machine translate option. It's still a lengthy manual process checking everything but overall, it's very convenient. Shoutout to the Customer Service Team. They do a great job and reply immediately with helpful tips, screenshots or links. This helps a lot during setup or if you can't find the right place to change a translation.

CoviMedical Home
Germania
4 mesi di utilizzo dell’app
OneCommerce.io ha risposto 18 settembre 2023

Hi Benedikt,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

8 novembre 2023

It's a powerful translation software with highly customizable features that make the app and website blend very well, and their customer service is excellent and handles issues very quickly! Had a great experience!

Rebuff Reality
Stati Uniti
2 mesi di utilizzo dell’app
OneCommerce.io ha risposto 10 novembre 2023

Hi Joseph,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2 novembre 2023

Great help from Raymond, this app can translate the store automatically and customize, also looks good. Like it!

Zendure EU
Germania
4 mesi di utilizzo dell’app
OneCommerce.io ha risposto 7 novembre 2023

Hi Bryan,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce