Transcy: AI Tradurre la lingua
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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In base alla valutazione
Otrzymałam super pomoc. Nie musiałam robić nic sama. Jestem bardzo zadowolona i z pewnością będę polecać aplikację.
Hi Malgorzata,
Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
I downloaded this app, and right away I was assigned to a great support person named Amber. She helped me set up exactly what I needed. top tier service!
Super app, nem at navigere og effektiv til oversættelsesformål. Super god kundeservice også, de hjælper altid med at løse problemerne hurtigt.
Transcy automates all the translations on your store and really is just a huge help! Amazing customer support that's always on deck to help you with any task!
Horrible translation to portuguese. If you have colors as part of variants they will not translate. For example, "orange" according to the support team it is not translated because it is complex. A lot of bugs specially with currency conversion. If you need portuguese, stay away.
Hi MANOEL,
Here's Kane from Transcy and we're deeply sorry for unexpected experience with our app
In relation to your issues as following:
1. Our app has realized that most of variant's translation like color as well as size will be translated inaccurately or its format will be broken into other languages, so once you press the button "translate" we will keep its content in target language as same as original in default language. As a result, to avoid this problem please help me go to each of them to edit for the best translation quality as your preference
2. For currency issue, we have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check your email and let him know if you need further support.
Looking forward to hearing from you soonest
Best Regards
Kane
Transcy by OneCommerce
Ottimo servizio clienti! Grazie John!! :) App carina e sembrerebbe facile da usare, ho appena iniziato!
Awesome support, Mr. John helped me setup the whole thing in a few min and was very kind and helpful. App already looks amazing!
Hi there,
Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Emma
Transcy by OneCommerce
The best support and applications ! I can recommend it, they helped me with the setup. Feel free to download the app, it's great
Hi Aleš,
This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
I started this app but in starting it was not too accurate but later the customer service was awesome and they assisted me till my satisfaction.
Very Happy with there support and friendly acceptance.
Hi there,
I'm Harvey from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Harvey
Transcy - Translate Language and Convert Currency
Horrible experience. Still having issues now after uninstalling.
Full of bugs. Wish we never installed it.
Hi Andrea,
Here's Jena and we are deeply sorry for unexpected experience with our app
I have seen that one of my colleague is reaching out you, but unsuccessful, please kindly check your email for further help. No worry, we're here to help you until it's completed resolved
Looking forward to hearing from you soonest
Regards,
Jena
Transcy - Translate Language and Convert Currency