Transcy: AI Tradurre la lingua

Transcy: AI Tradurre la lingua

Recensioni (5.886)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
11 giugno 2023

This is a really honest review from this AWFUL APP. I wish I read the reviews before I BOUGHT THEIR SERVICE. THE WORST PART IS THAT THE 5 STARTS REVIEWS ARE FAKE, AS THEY ASK AND PRESSURE PEOPLE TO WRITE THEIR REVIEWS RIGHT AWAY AFTER PURCHASING.

THEY ALSO HIRE PEOPLE TO LEAVE GOOD REVIEWS:

They are unprofessional their translation is the worst. It changes and sync and does whatever it wants and all your hard-working translations get undone. You have to keep asking them to amend the translation as it gets untranslated.

Their customer service does not even know how to use the app themselves. They sometimes take ages to reply or keep passing the request to one another.

Please, make sure your head the reviews before purchasing with them. It is not worth anybody's money or time. They have increased their prices massively lately... apparently to give a better experience. LET ME TELL YOU IT HAS GOTTEN WORSE AND WORSE AND WORSE.... READ ALL REVIEWS BEFORE PLACING YOUR ORDER.

IT IS THE WORST APP ON SHOPIFY. THEY WILL MISLEAD YOU TO THINK IT IS YOU THAT IS MAKING THE CHANGES AND GASLIGHT YOU. PLEASE BE CAREFUL. I HAVE PHOTOS/SCREENSHOTS OF HOW THEY ARE UNTRANSLATING OUR WEBSITE. AWFUL AND VERY DRAINGING EXPERIENCE.

KHAMAREH™
Spagna
Oltre un anno di utilizzo dell’app
OneCommerce.io ha risposto 12 giugno 2023

Hi Bento,

This is Patrick and we would like to apologize for any inconvenience causing to your experience

In relation to your concerns as following:

1. For the good as well as no good reviews, each review is actually real and complied with Shopify's rules. For the reviews considered as bad, we will take it into consideration and improve it in the right way

2. Regarding to your main issue of translation , we're still investigating on it, meanwhile our team has tried to do the needful by supporting your case with the highest priority. Besides that, we were willing to refund one monthly charge as a sincerely apologies

We have seen that one of our colleagues is following your case, please let him know if you need further support

Regards,
Patrick
Transcy by OneCommerce

2 maggio 2022

Die Sachbearbeiterin hat sich bei mir nach download gemeldet und weil ich Hilfe brauchte direkt als Mitarbeiter Eingelogt mit meiner Erlaubnis und hat sich sehr schnell meinen Problemen Gewittmet.
Noch nie so ein perfekten service erlebt.

E46-Tuning
Germania
18 giorni di utilizzo dell’app
OneCommerce.io ha risposto 5 maggio 2022

Hi Berdar,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

14 dicembre 2021

Nice to help me for update the site actively, kind to me , and have a smooth conversation, patient to my questions, good overall <3

allprelovedonly
RAS di Hong Kong
18 giorni di utilizzo dell’app
OneCommerce.io ha risposto 15 dicembre 2021

Hi Guggug,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

20 febbraio 2022

I installed this application to translate my site into English. Everything works great!
Support is available and solved my problem instantly. Thank you Jennifer From FireApps !

Dealigual
Svizzera
18 giorni di utilizzo dell’app
OneCommerce.io ha risposto 22 febbraio 2022

Hi Chokri,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

22 febbraio 2023

They care about their client and guide you step by step so you can understand how the application works. Recommended!

Bjovial
Canada
17 giorni di utilizzo dell’app
OneCommerce.io ha risposto 24 febbraio 2023

Hi Angelo,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

30 ottobre 2023

Lewis was an amazing help, the application itself works great. He helped for multiple hours without any complaint, really happy with the service, best i've ever had.

ezaf
Regno Unito
17 giorni di utilizzo dell’app
OneCommerce.io ha risposto 7 novembre 2023

Hi Puran,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

17 maggio 2022

the app is perfect and just what i was looking for and their customer service is fabulous. 100% RECOMMENDABLE

HAPPYCOLOURS
Spagna
17 giorni di utilizzo dell’app
OneCommerce.io ha risposto 18 maggio 2022

Hi Daniel,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

25 ottobre 2022

Der support ist sehr zuvorkommend, kümmert sich um deine Probleme über den Chat. Bin bisher sehr zufrieden, nutze das Programm aber erst seit ein paar Tagen

Banana Leaf
Germania
17 giorni di utilizzo dell’app
OneCommerce.io ha risposto 26 ottobre 2022

Hi Marc,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

19 gennaio 2022

All good! Big thanks Dante for his prompt support and assistance! Everything was installed in a couple of minutes ! I recommend this app!

Anta Discount
Russia
17 giorni di utilizzo dell’app
OneCommerce.io ha risposto 20 gennaio 2022

Hi Tatyana,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

8 settembre 2021

I have use this app to app more language and currency on my shop. I work well for me. The supports are very good and kindly help.

USleepHome
Thailandia
17 giorni di utilizzo dell’app
OneCommerce.io ha risposto 8 settembre 2021

Hi Thitikorn,

This is Fiona from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Transcy - Translate Language and Convert Currency