Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
19 dicembre 2023

good

LAMYOFFICIAL™
Francia
2 giorni di utilizzo dell’app
OneCommerce.io ha risposto 20 dicembre 2023

Hi Andrea ,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

22 novembre 2023

Très bon support Polaris à était super avec moi 24h sur 24h. Je recommande l'applis elle es top

Wompower
Francia
Circa un mese di utilizzo dell’app
OneCommerce.io ha risposto 28 novembre 2023

Hi Salim,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

27 giugno 2023

the supporting was very quick and kindly advised. I can recommend this APP if you are still thinking.

BioLounge
Germania
10 mesi di utilizzo dell’app
OneCommerce.io ha risposto 29 giugno 2023

Hi Hiromi,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

8 maggio 2023

very fast customer service and a special thanks to lewis, I recommend this application

banzola-collection
Marocco
10 mesi di utilizzo dell’app
OneCommerce.io ha risposto 9 maggio 2023

Hi Federico,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

31 maggio 2023

I like this plugin very much, it is very good, Vani is very patient to help me solve the problem, I recommend everyone to use it

mideerart
Cina
7 mesi di utilizzo dell’app
OneCommerce.io ha risposto 1 giugno 2023

Hi there,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

22 gennaio 2024

DOnt recomend this app

Madicaza Store
Stati Uniti
2 giorni di utilizzo dell’app
OneCommerce.io ha risposto 24 gennaio 2024

Hi Marina,

This is Donna and we're deeply sorry for any inconvenience causing to your experience

In relation to an unexpected issue as the loss of your current translation from other translation app. Although we have tried our best to revert them, but unsuccessful. As a temporary solution, please contact that app to ask whether they could revert the translation

Also we have seen that one of our colleagues is reaching out you via email by providing clear explanation along with possible solutions, please let her know if you need further support

Regards,
Donna
Transcy by OneCommerce

Data modifica: 4 giugno 2023

A very helpful support team, I had a problem with the application and they help me very fast, I really appreciat and also the application is very useful

Smarty Chef
Stati Uniti
Circa un mese di utilizzo dell’app
OneCommerce.io ha risposto 7 giugno 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

15 giugno 2023

Very neat, simple but effective app with good instant support. Bo from the support team was very fast and nice!

The Shades Europe
Finlandia
Circa 2 mesi di utilizzo dell’app
OneCommerce.io ha risposto 20 giugno 2023

Hi Mikke,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

8 maggio 2023

Very good APP, the service is also very timely, I like online chat, any problems can be solved in time, highly recommended!

EU Sihoo official Shop
RAS di Hong Kong
4 mesi di utilizzo dell’app
OneCommerce.io ha risposto 10 maggio 2023

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

16 agosto 2023

I highly recommend the Transcy App for Shopify! It has proven to be an indispensable tool for my international business strategy. The app is user-friendly, responsive, and makes translating and localizing the store a breeze.

However, what really sets this app apart is the outstanding customer service. I would like to single out Ande in particular at this point. From the very beginning, he was extremely supportive and spared no effort to make sure everything was set up perfectly. Ande patiently answered all my questions and did so in a very understandable and clear manner.

There were some specific requirements and customizations that I needed for my store, and Ande was not only able to understand them, but also actively sought and successfully implemented solutions. His proactive communication and attention to detail made the entire process a smooth and enjoyable experience.

In a world where outstanding customer service is often hard to find, Ande's dedication and professionalism set a new standard. I'm more than satisfied with the support I've received and feel empowered to consider Transcy as my long-term localization partner.

BabaraMode
RAS di Hong Kong
1 giorno di utilizzo dell’app
OneCommerce.io ha risposto 23 agosto 2023

Hi Wai,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce