Recensioni (5.689)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
Data modifica: 10 luglio 2022

I'm really happy with the great and very quick customer support. Just tried the app and like it so far. The customer support is amazing - they helped me out quickly and everything is working now. Just perfect :)

Move Stories
Austria
3 giorni di utilizzo dell’app
OneCommerce.io ha risposto 18 luglio 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

17 maggio 2022

Service is friendly, supportive and efficient. i installed the plug-in fast and easy. there is an option to customise the icon. It's useful and nice.

NOKAYA
Slovenia
3 giorni di utilizzo dell’app
OneCommerce.io ha risposto 18 maggio 2022

Hi Tetyana,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

4 luglio 2022

fantastic and super quick support.. love it. had some issues with previous installation but it the support team quickly responded, logged in our shop and fixed it within minutes

www.myperfumesselect.com
Emirati Arabi Uniti
3 giorni di utilizzo dell’app
OneCommerce.io ha risposto 5 luglio 2022

Hi there,

Here's Grace. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Grace
Transcy - Translate Language and Convert Currency

2 luglio 2021

good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

VIVIDSTORM
RAS di Hong Kong
3 giorni di utilizzo dell’app
OneCommerce.io ha risposto 5 luglio 2021

Hi ZhouQiaoli,

Here's Keisha from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Keisha
Transcy - Translate Language and Convert Currency

16 settembre 2022

Customer support agent: Shen is really amazing!. She took her time to help me out with my ticket quite well. Truly have knowledge about the service she is providing. Thanks!

Sterlyn
Regno Unito
3 giorni di utilizzo dell’app
OneCommerce.io ha risposto 22 settembre 2022

Hi Kim,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

27 dicembre 2022

Super good app, and very good support, if you have a problem they help you immediately I can recommend this app to everyone

WEN natural living
Paesi Bassi
3 giorni di utilizzo dell’app
OneCommerce.io ha risposto 28 dicembre 2022

Hi Wendy,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

15 febbraio 2023

support helps me to fix my problems in few minutes ! support helps me to fix my problems in few minutes !

Magnet'Phone®
Francia
3 giorni di utilizzo dell’app
OneCommerce.io ha risposto 16 febbraio 2023

Hi Clement,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

18 marzo 2021

The app is intuitive and work. Easily my store was translated. The support is really helpful and I am happy with the result.

MRDekora
Svizzera
3 giorni di utilizzo dell’app
OneCommerce.io ha risposto 19 marzo 2021

Hi Rosana,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

14 settembre 2020

Its really good the help center. Its easy and very fast. I seriously recommend it. I love this app!!

La Compañía Indiana
Spagna
3 mesi di utilizzo dell’app
OneCommerce.io ha risposto 12 ottobre 2020

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

11 giugno 2022

Excellent customer service. Lisa was very friendly, patient and helpful in helping us find what we were looking for.

Japan License Plate
Germania
3 giorni di utilizzo dell’app
OneCommerce.io ha risposto 13 giugno 2022

Hi Damian,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency