Recensioni (5.705)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
4 febbraio 2021

Nadat ik de app heb gedownload en alle woorden heb vertaald kon ik een button plaatsen om over te schakelen van Nederlands naar Engels. Maar wanneer ik overschakelde naar Engels kreeg ik een blanco pagina te zien. Dus niet zoals het hoort. Ik heb toen gemaild met Lisa van FireApps voor hulp. Zei heeft het probleem voorgelegd bij Muffin van FireApps die het voor mij heeft opgelost. echt een snelle TOP service! Ik ben enorm blij met deze app. Heel erg bedankt meiden voor al jullie hulp ;)

De Haardwinkel
Paesi Bassi
4 giorni di utilizzo dell’app
OneCommerce.io ha risposto 4 febbraio 2021

Hi there,

Here's Enda from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enda
Transcy - Translate Language and Convert Currency

25 febbraio 2022

This app is great but what is really impressive is the team behind ! There is always someone who's answering super fast to your requests: i asked them to move a little bit the switcher and change the colours, they did it for me immediately !
Thank you guys, you are the best :)

Hanaki Paris
Francia
4 giorni di utilizzo dell’app
OneCommerce.io ha risposto 1 marzo 2022

Hi EUGENIE,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

10 febbraio 2023

Harwin support is so nice!! , I'll give 4 star just for now because I did not already try the Higher Plans..

Miniature Cusina
Filippine
3 mesi di utilizzo dell’app
OneCommerce.io ha risposto 14 febbraio 2023

Hi there,

I'm Frederick from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy and hope we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Frederick
Transcy by OneCommerce

Data modifica: 5 settembre 2022

I was contacting support for automatic AI translation for Spanish. Sandy provides me good support on setting up the language. Thank you. Update-2022.09.05
Annie helped me set up the currency

WestStarTexas
Stati Uniti
3 giorni di utilizzo dell’app
19 agosto 2021

Just Started seems really good.
Easy to operate and looks easy.
I used other translate apps and it was not good.
But this one I shall carry on using.
I hope this helps customer.

GOTA Records
Giappone
4 mesi di utilizzo dell’app
OneCommerce.io ha risposto 19 agosto 2021

Hi there,

This is Donna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

However you left us with 3 star review, so I am wondering that there is something wrong with our app that makes you feel unsatisfied about our app. My colleague has sent you a follow-up email, please let them know if you need further support.

Looking forward to hearing from you soon.

Regards,
Donna
Transcy - Translate Language and Convert Currency

7 febbraio 2022

Thanks Jennifer for your prompt help. She was very fast in responding to my issue. And she followed up to make sure everything was indeed running well

Be-Uti By ChaCha Garcia®
Stati Uniti
3 giorni di utilizzo dell’app
OneCommerce.io ha risposto 8 febbraio 2022

Hi ChaCha,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

12 giugno 2022

Great customer service, very polite and willing to guide me through the app. 100% recommend the app.

alexiaskin
Grecia
3 giorni di utilizzo dell’app
OneCommerce.io ha risposto 14 giugno 2022

Hi ALEXIA,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

13 settembre 2022

Very helpful! I can only recommend this application! Support was here 24/7 helping me to integrate it into my theme.

Kris 3D Shop
Germania
3 giorni di utilizzo dell’app
1 settembre 2022

O plugin é ótimo! Integração perfeita do shopify com o Aliexpress.
Além disso o suporte é excelente!

ibarganha
Brasile
3 giorni di utilizzo dell’app
20 gennaio 2022

App di facile utilizzo qualche parola (parlo per la traduzione in italiano) e' da riscrivere ma tutto sommato per la versione gratis va benissimo. Valutero' con il tempo se ampliare con altre lingue. Se non cercate il mondo e' un app da scaricare.

ALTAMODALC
Spagna
3 mesi di utilizzo dell’app
OneCommerce.io ha risposto 24 gennaio 2022

Hi Alessandro,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency