Transcy: AI Tradurre la lingua
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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In base alla valutazione
It is easy to use and very customisable. A great help for my webstore. The help of the support team has been gorgeous.
Hi Zsuzsanna,
Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andrew
Transcy - Translate Language and Convert Currency
5 star for good customer service and 3 star for basic setup on a free plan. When I switched the app to Vietnamese, it changed the font of my website to an ugly looking font :( but the English version is still OK. You'll also need to upgrade to a paid plan if you want the language to show as a button instead of a dropdown list.
Hi there,
My name's Carrick from Transcy. We appreciate your feedback and comment about your experience when using Transcy and loving our support.
In relation to your issues as following:
1. For the font issue of your target language as Vietnamese, our app does not change your font when switching to target language, we just translate text and still keep the same font as your default language. For the customization of font for target language, unfortunately it is not possible to do that at the moment. However, I still note your point and our Dev team will take it into consideration in the future release, so I highly appreciate your empathy on this situation
2, "how can I setup Vietnamese first without the user to click on the dropdown to change the language?" => it's auto switch language function, it will be available from Growth plan and above
We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check and let him know if you need further support.
Regards,
Carrick
Transcy by OneCommerce
I used This App to translate my store, I received great support from Molly. I do recommend them, great technical support.
Hi SAN,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
Super Service und Integrationssupport. Tom hat mich sehr gut unterstützt und stand mir hilfreich zur Seite. Danke für diesen tollen Support.
Hi Philipp,
This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
Quick and proactive support for integration with the store. Took only a few minutes to have this running.
Hi Christian,
I'm Bellamy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency
Excellent customer service! Great job :)
Tailor really help me setup the app just for our use case. Thank you
Hi Daniel,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
wonderful and good app! After more testing the app in my shop, I'll choose that. Switcher fuction is very nice. And translated sentences are effective.
Hi there,
This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
I got the free-version and without knowing, I was contactedvia chat and immediately helped to install it all correctly, because I had some settings not properly set up and the help was wonderful, and it worked and so far i'm happy!
Hi Alexandra,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
Had a great support by Charlotte! Totally recommended!!
The translations are perfect and I'm very happy i find this app and Charlotte to help me setup everything
J'ai eu de la part de John un support parfaitement clair et précis, rapidement nous avons pu ensemble correctement configuré ma plateforme.
Hi Frederi,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency