Transcy: AI Tradurre la lingua

Transcy: AI Tradurre la lingua

Recensioni (5.965)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
Data modifica: 8 febbraio 2022

I haven't started using it yet but the setup went very smooth with all the help I was receiving from the customer service. Big help!! Thanks.
UPDATE- I've now started using the app, very disappointed since I've already spent much time translating a lot but customer service does not help me to solve my problems or questions. They answer slow and don't have any type of knowledge needed to help. The ...

MoonLight Flavors
Svezia
21 giorni di utilizzo dell’app
OneCommerce.io ha risposto 24 gennaio 2022

Hi Johanna,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We're so sad to see your updated review, however we sincerely ...

17 luglio 2023

Terrible app, reviews are most likely fudged. I don't know what I could do wrong, I did everything according to the instructions which I reviewed 10 times, support helped me, but still problems remained. If you make a small change/add a product - sit in the settings for hours (considering that support helps you). Currencies, languages - there are always problems with everything. I don't recommend ...

Stablela
Regno Unito
21 giorni di utilizzo dell’app
OneCommerce.io ha risposto 20 luglio 2023

Hi Pavlo,

This is Peter and we're truly sorry for this inconvenience causing to your experience

In relation to your issues, we have seen that our agents tried to check and ...

8 marzo 2022

We uninstalled this app once as the staff told us that Transcy is are not compatible with other 3rd party app. After we uninstalled, Transcy's staff Jennifer begged us to reinstalled so she will look into the problem and solve it. We reinstalled eventually and Transcy's dev team gave us the same answer of their incompatibility. We are highly unimpressed. Sorry but this app will waste your time. ...

OhMyClass 學住慳
RAS di Hong Kong
21 giorni di utilizzo dell’app
OneCommerce.io ha risposto 9 marzo 2022

Hi there,

This is Brian and please accept my deepest apology for this inconvenience.

For unexpected support from my agent, I personally talked directly to them in order to ...

Data modifica: 14 marzo 2022

Update: After two weeks of live testing. Visitors droped 45%.... Sales droped over 50%. Some users from germany get the english version displayed and canceled the order. I have deleted the app. Old Rating: Easy Interface, Good Design and a smooth auto translation. You can also add manual translation after. Perfect & a very helpful team which guides you thru all the setup. Thank you.

My Illustrated
Germania
20 giorni di utilizzo dell’app
OneCommerce.io ha risposto 24 febbraio 2022

Hi Karsten,

I'm Mirabel and we sincerely apologize for this inconvenience causing to your experience.

In relation to your main issue about dropped visitors or sales, we need ...

Data modifica: 5 maggio 2021

DO NOT USE THEM! 24/7 - NOT TRUE
TRANSLATION IS HORRIBLE, DO NOT TRUST THEM!
PROMISE YOU WILL REGRET! DO NOT TRUST THEM, DO NOT TRUST THEM, DO NOT TRUST THEM! FAKE FAKE FAKE FAKE HORRIBLE HORRIBLE HORRIBLE!!!

MAuto
Italia
15 giorni di utilizzo dell’app
OneCommerce.io ha risposto 29 aprile 2021

Hi Joe,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for this inconvenience caused and sadly to see your updated ...

15 luglio 2021

5-Star Reviews are Deceiving - Read the 1&2 Stars to make an informed decision I am not one to spend time reviewing apps, but this app with 4.7 average reviews at the time is extremely deceiving. The 5-star reviews are mostly from beginners who install it and thing it "looks good". If you actually speak the translated language and have 3rd party apps that need translation, you will be extremely ...

HUNK USA
Stati Uniti
15 giorni di utilizzo dell’app
OneCommerce.io ha risposto 16 luglio 2021

Hi HUNK,

I'm Amanda from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize your bad experience with us.

Regarding to your ...

17 settembre 2022

This app is STEALING my data all the time!
I have been using this app Transcy for 2 weeks. Unfortunately, I just found this terrible fact. As a translation App, it has gained the permission to access a lot of Business Confidential Information of my store, which includes all the information of my customers, orders, products and even the right to edit them. As a merchant, I have good reason to ...

LikeMyChoice
RAS di Hong Kong
14 giorni di utilizzo dell’app
OneCommerce.io ha risposto 20 settembre 2022

Hi SUYANG,

This is Stephen and we're deeply sorry for your unexpected experience with our app

In relation to your concern, one of our colleagues sent you some unnecessary ...

14 marzo 2023

The product and its descriptions do not translate. There is no user manual or information. I hope it will be fixed soon

Lady Ros
Stati Uniti
14 giorni di utilizzo dell’app
OneCommerce.io ha risposto 16 marzo 2023

Hi Tolga,

This is Teresa from Transcy and we personally apologize for your unexpected experience with our app

Regarding to your issue, because you uninstalled our app, so it' ...

Data modifica: 30 marzo 2022

We have finished our trial with Transcy and we have decided not to continue with them. The app is good if you have a "simple" store, but if you take your store seriously and care about loading time, performance and dynamic translations this is not it. If you have a page that has other third apps, specially landing page apps like GemPages and more, then Transcy is not at all good. The app cannot ...

Nopalli
Svezia
14 giorni di utilizzo dell’app
OneCommerce.io ha risposto 30 marzo 2022

Hi Jorge,

This is Emma. We're deeply sorry for any inconvenience during using our app because our app has not reached your expectation.

For unexpected support from our agent, ...

10 ottobre 2021

terrible, Please avoid. very bad experience with this app I use a free plan which have only one language free i use it and translate my store and spend so much time to edit it after one week they need me to change plan < why > and i can't use the language any more my store keep loading and loading not working good . just deleted

isterne
Germania
10 giorni di utilizzo dell’app
OneCommerce.io ha risposto 11 ottobre 2021

Hi Hussin,

Here's Jonathan from Transcy - Translate Language and Convert Currency Support Team and we are truly sorry for this inconvenience caused.

In relation to your ...