Recensioni (5.704)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
30 marzo 2022

excelente atención! lo acabo de instalar y hasta el momento funciona perfecto, es muy buena la recomiendo

JGLashes
Messico
Oltre un anno di utilizzo dell’app
OneCommerce.io ha risposto 4 aprile 2022

Hi Jazmin,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Data modifica: 5 gennaio 2022

Always helpful support again and again. They always respond immediately, so I'm very satisfied with this app.

xtrahunt.dk
Danimarca
Oltre un anno di utilizzo dell’app
OneCommerce.io ha risposto 26 novembre 2021

Hi Thomas,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

22 giugno 2022

Works Perfectly and the support was amazing and I can highly recommend this app. I was guided through the setup process perfectly. Thank you very much.

Timeisyours
Svizzera
Oltre un anno di utilizzo dell’app
OneCommerce.io ha risposto 27 giugno 2022

Hi Roger,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Data modifica: 23 aprile 2024

The app works very well and Eleanor has been very helpful in resolving any issues I have.

I would definitely recommend Transcy

Fashionizer Spa
Regno Unito
Oltre un anno di utilizzo dell’app
13 novembre 2021

This is by far the best translation app on Shopify. I have tried them all, and Transcy's ability to let one manually edit translations is powerfully unique and simple to use. If I could leave a separate review for the customer service behind this team, I would. The ability to chat on demand with team members immediately is incredibly helpful. They have honestly exceeded my expectations, helping me with every single issue that I had, patiently and quickly, at no extra cost! I would like to especially commend Jennifer from the FireApps team, who has been incredibly supportive, patient, kind and helpful! Thank you Jennifer! Look forward to working with you all as my business grows!

BrahmanLube
Canada
Oltre un anno di utilizzo dell’app
OneCommerce.io ha risposto 16 novembre 2021

Hi Abdelrahman,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

23 luglio 2022

The agent I had help me Amber was really helpful, within minutes she had me up and running and had the menu appear where it should and translating how I needed. So far this service has been amazing! El agente que me ayudó a Amber fue realmente útil, en cuestión de minutos me puso en marcha y el menú apareció donde debía y se tradujo como yo necesitaba. Hasta ahora este servicio ha sido increíble.

Noemi Boutique
Messico
Oltre un anno di utilizzo dell’app
6 luglio 2021

this app is really good and useless. the attention is really good. the patience ever better. thank you so much for your time

Lumina Skin Center
Stati Uniti
Oltre un anno di utilizzo dell’app
OneCommerce.io ha risposto 7 luglio 2021

Hi Cecilia,

I'm Enda from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Enda
Transcy - Translate Language and Convert Currency

4 agosto 2022

This app is amazing. And the customer support is great! John helped me a lot during set up. Thanks!!!!

CA.GOOLOO
RAS di Hong Kong
Oltre un anno di utilizzo dell’app
8 giugno 2022

I used this app and had some problems with the currency switcher. I contacted the team on the live chat. They were super helpful, they fixed it the way I wanted. I recommend this app 100%.

cossetmaternity
Emirati Arabi Uniti
Oltre un anno di utilizzo dell’app
OneCommerce.io ha risposto 9 giugno 2022

Hi Sally,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

4 agosto 2022

I had a problem with the app translating on my website. I contacted Transcy and they solved my problem very quickly. Whenever I need their help, they never disappoint. Excellent customer service. Anna and Jennifer are the best!

luxecosmeticspr
Stati Uniti
Oltre un anno di utilizzo dell’app