Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,973)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年4月15日

Ik ben erg ontevreden over de support over deze app. Jennifer wil totaal niet met je meedenken en verwijst je van kastje naar de muur. Elke keer wordt je verwezen naar de Theme support maar blijkt de fout wel bij hun te zitten. Erg vervelend ik hoop dat ze in de toekomst dit gaan veranderen anders ga ik naar een andere app kijken.

More Natural
オランダ
アプリの使用期間:12ヶ月
OneCommerce.ioが返信しました 2022年4月18日

Hi Vincent,

This is Xavia and please accept my deepest apology for this inconvenience.

For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years so I highly appreciate your understanding in this situation.

As I have checked and seen that your issue is completely resolved by one of my colleagues, please let them if you need further support.

Regards,
Xavia
Transcy - Translate Language and Convert Currency

2022年10月13日

Great service and help from support. Easy to use app and has trnaslations in many languages. Thank you Pauline!

Handlehytta
スウェーデン
アプリの使用期間:12ヶ月
OneCommerce.ioが返信しました 2022年10月18日

Hi Alexander,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

2022年1月20日

It's a very good application. It's very easy to use and the automatic translation is a feature that help me a lot.
The support is good and responds fastly. I recommend this application.

Shoelace Factory
フランス
アプリの使用期間:12ヶ月
OneCommerce.ioが返信しました 2022年1月24日

Hi CHRISTELLE,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

2022年3月25日

I couldn’t be more happy with this app. The customer service is out of this world . Big thank you to Jennifer who help me a lot and did an amazing job!

Katherie
カナダ
アプリの使用期間:12ヶ月
OneCommerce.ioが返信しました 2022年3月28日

Hi Catherine,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

2022年11月23日

Super application, j'en suis ravie. Je m'en suis servie pour traduire mon shop et pour ajouter une devise. Merci encore à Shen pour son aide précieuse :)

SoBelly
フランス
アプリの使用期間:12ヶ月
OneCommerce.ioが返信しました 2022年11月24日

Hi Marie,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

2022年5月13日

The app is great, too bad we can't customise ourselves the CSS but the team helped me customising the plugin. And did a great job.

EugeneRiconneaus_ER
フランス
アプリの使用期間:12ヶ月
OneCommerce.ioが返信しました 2022年5月17日

Hi there,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

2021年8月11日

Jane is amazing, she helped me address my questions and was highly proactive in helping me understand the features better.

Buoy Swim Official
シンガポール
アプリの使用期間:12ヶ月
OneCommerce.ioが返信しました 2021年8月12日

Hi Melanie,

This is Erastus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erastus
Transcy - Translate Language and Convert Currency

2021年10月1日

I am using the app for a second language for my site. I had an issue at the onset, but their support team stuck with me for nearly 30 minutes to correct the problem that I actually caused during setup. Now everything works perfectly.

Unbounded Club
アメリカ合衆国
アプリの使用期間:12ヶ月
OneCommerce.ioが返信しました 2021年10月4日

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2023年5月17日

App works well and support team was very supportive, helpful and responsive. Special thanks to their support staff for all the help

Vektra PC
アラブ首長国連邦
アプリの使用期間:12ヶ月
OneCommerce.ioが返信しました 2023年5月18日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

編集日:2022年6月10日

De momento me está funcionando bien, he tenido algunos problemas pero el servicio de atención al cliente ha podido solucionármelos perfectamente.

Protella®
スペイン
アプリの使用期間:12ヶ月
OneCommerce.ioが返信しました 2022年5月4日

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency