Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,964)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年8月8日

Literally useless, customer service give no help and all youtube content on how to set up is out of date

NÓRA
アラブ首長国連邦
アプリの使用期間:11ヶ月
OneCommerce.ioが返信しました 2024年8月11日

Hi Gulnoza,

This is Brown and we're deeply for any inconvenience causing to your experience

- For unexpected support from the agent, we will recheck their work carefully and have a proper training to improve the service. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

- As you mentioned there were some outdated Youtube contents, we will definitely take a look on them and take the needful steps to update it soon

- We have seen that one of our colleagues is reaching out you with clear explanations, please check your email and let him know if you need further support

Looking forward to hearing from you soon

Regards,
Brown
Transcy by OneCommerce

2024年9月11日

Transcy has surpassed expectations, and the support is instant and always helpful with solutions and tips.

Castle Arts
イギリス
アプリの使用期間:15日
OneCommerce.ioが返信しました 2024年9月16日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

2024年8月1日

Ohhhh Amy , Amy , Amy !!!! This is ABSOLUTELY unbeatable service , that i was lucky to get today. We spend more than few hour's to fix everything together with a Amy DEV - TEAM ( They are amazing also ))) ) and everything was done PERFECTLY !!!!

Thank you one more time ONLY positive vibes !!!!

All the best !!!

www.glede.shop
エストニア
アプリの使用期間:26日
OneCommerce.ioが返信しました 2024年8月12日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

2024年9月22日

It is a useful app and you can find great customer service, especially from Giselle.

SerenBia
イラク
アプリの使用期間:約3時間
OneCommerce.ioが返信しました 2024年10月21日

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

2024年11月20日

Eleanor was a great support!!! Def 5 star

GearBunkr
ベルギー
アプリの使用期間:約3時間
OneCommerce.ioが返信しました 2024年11月28日

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

2024年10月30日

The app is very good, the customer support is perfect!

Exclufy
フランス
アプリの使用期間:約3時間
OneCommerce.ioが返信しました 2024年11月8日

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

2024年7月10日

I had a minor issue with Shopify product variants not displaying after switching the language, using the Transcy app.

The support team were easily available through live chat, responded to me within minutes, and had the issue resolved shortly after. Fantastic level of support, I am very happy with our decision to use Transcy for our Japanese online store.

Leatherwood Bespoke Rosin - Japan
日本
アプリの使用期間:9ヶ月
OneCommerce.ioが返信しました 2024年7月17日

Hi Andrew,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

2024年7月24日

Great app, one of the few that can translate third party apps like Vitals to make sure the reviews can be read in sevewral different markets. The support is great, feels like theres always someone there to support you. A big thanks to Cris for his patience and help :)

HappyFeets
スウェーデン
アプリの使用期間:25日
OneCommerce.ioが返信しました 2024年8月12日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

2024年11月11日

top

Birmingham Wear
フランス
アプリの使用期間:2年以上
OneCommerce.ioが返信しました 2024年11月21日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

2024年10月6日

Das ist eine super Übersetzungsapp!

REVORO BRAND
ドイツ
アプリの使用期間:約1ヶ月
OneCommerce.ioが返信しました 2024年10月21日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce