レビュー (5,692)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年5月24日

merci pour votre aide vous êtes très réactif et compétent, je suis heureux d'utiliser votre application

My Qamis Homme
フランス
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2023年5月30日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2022年6月1日

Great support and pretty complete app. Shopify translation system seems to be the worse ever but Transcy app is really solving many problems.

sonten-new
イタリア
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年6月2日

Hi Oscar,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2022年11月1日

it was a great help and john was amazing. he helped me with it and ensured I understood what was needed in the setup process

IveriiWorld
アメリカ合衆国
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年11月4日

Hi Aneska,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

2022年3月16日

Needed to add a language but I didn't have time to tackle it down so they did it for me instantly, pretty cool!!

vixenplush
フランス
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年3月17日

Hi Yoi,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

2022年3月31日

Very helpful and great support! Awesome help! Every issue and concern I had was solved in an easy and nice way thanks to the great assistant! I absolutely recommend this app and support

Lina Swimwear
ポーランド
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年4月4日

Hi Paulina,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2022年3月14日

I'm really happy with this app. I got a lot of professional help from the support when we were to install the app on our Shopify. I can highly recommend it.

Waterpen
スウェーデン
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年3月14日

Hi Alexander,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2022年1月6日

The live chat on the app is amazing! Got our support within seconds and solve d our issue almost immediately. Thank you!

GreenChef Indonesia
シンガポール
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年1月6日

Hi there,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

2021年12月23日

It's a very nice app, easy to setup and learn. The support service is very fast and they helped me how to start with the app and my store.

OrderMyVideo.com
アメリカ合衆国
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2021年12月26日

Hi Sebastian,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

2022年3月1日

The customer service for this app is really great. I was setting up my settings at 10:50 pm and had no idea someone was available to help me until I started chat. Jane was so amazing to work with. I'm so glad I was synced to her customer service chat. :)

grand7collection
カナダ
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年3月2日

Hi Brittany,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

2022年1月31日

Great and useful app, a fast customer service and it has also an integration system intuitive so far...

ALDO CASTAGNA
イタリア
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年2月1日

Hi there,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency